Director, Visa Consulting & Analytics

Visa•New York, NY

1d•$178,300 - $285,600•Hybrid

About The Position

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients. The Consulting Practice within VCA applies deep expertise in the banking, payments & analytics industry to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk. The VCA team is looking for a Director to join our Super Regionals segment and play a role in developing high impact projects for Visa’s clients in the North America region. This leader will be responsible for selling consulting engagements, as well as delivering and implementing projects and solutions with US issuing financial institutions and large neobanks. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner. Most engagements are focused on developing strategies for our clients, e.g. market penetration strategies, profitability analysis, segmentation, growth, product development, program launch, customer acquisition, customer life cycle optimization, retention & enhancements.

Requirements

10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
5+ years of relevant experience at large management consulting firm or equivalent.
Solid understanding of payments dynamics and intellectual curiosity to keep learning.
Knowledge of traditional issuers as well the connected ecosystem of neobanks and sponsor banks is a plus.
Technology oriented, curious, up-to-date with payment and industry trends and applications.
AI-forward approach to BAU task management and problem solving with clear drive to evolve and grow in an AI-led work environment
Track record of managing external partnerships or client relationships.
Experience working with financial indicators to measure business performance.
Significant focus on impacting ROI.
Strong analytical skills, with demonstrated intellectual and analytical rigor.
Self-motivated, results oriented individual with the ability to handle multiple projects concurrently.
Knowledge and understanding of banking operations and payment schemes, including products & services, business systems and processes, marketing initiatives and card issuing.
Excellent communication, story-telling and presentation skills.
Experience managing individuals and consulting teams.

Responsibilities

Manage a sales pipeline, within an identified list of client targets, and sell consulting work against aggressive revenue goals.
Build strong client relationships to ensure awareness of our offerings, a clear understanding of how we support their strategic objectives, and advocacy for our work.
Proactively engage in regular strategic & planning discussions with Account Executives, other VCA delivery teams and Client Marketing.
Lead consulting initiatives and be the main source of strategic insight and direction to the team.
Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities.
Build new scalable solutions, toolkits, best practice documents and consulting frameworks that will help clients to grow their portfolios and customer engagement in their core business.
Partner with peers in other functional areas and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources.
Manage various systems of record for pricing approvals, internal routing, legal/funding approvals, and proper revenue recognition.