Director, VIP Ticketing & Experiences
Warner Music Group•New York, NY
•$100,000 - $120,000•Hybrid
About The Position
The Director, VIP Ticketing & Experiences will be responsible for developing, selling, and executing VIP ticketing programs across a roster of artists. This role owns the full lifecycle of VIP experiences, from concepting and pricing to execution and settlement, ensuring each program is both commercially successful and aligned with the artist’s vision. This is a highly cross-functional role that works closely with artists, managers, agents, and internal teams to build premium fan experiences that drive revenue and deepen fan engagement.
Requirements
- Strategic and detail-oriented, able to move from big-picture concepting to on-the-ground execution
- Comfortable owning financial outcomes and making decisions that impact profitability
- Confident working directly with artists, managers, and agents
- Understand the pace and complexity of live touring environments
- Highly organized and able to manage multiple tours and timelines simultaneously
- Experience in VIP ticketing and experiences
Nice To Haves
- 7+ years of experience in VIP ticketing, touring, live events, or experiential programs
- Strong understanding of ticketing platforms and tour operations
- Experience building and managing P&Ls
- Familiarity with settlement processes for live events
- Existing relationships with artist teams, managers, or agencies
Responsibilities
- Concept and develop VIP ticketing packages tailored to each artist and tour
- Own the P&L for VIP programs, including pricing strategy, forecasting
- Lead artist and management conversations to pitch, refine, and approve VIP offerings
- Design fan experiences that are operationally feasible and aligned with artist expectations
- Oversee execution planning, ensuring all VIP elements are clearly defined and delivered
- Provide ongoing ticketing updates, performance tracking, and sales reporting
- Manage financial settlements for shows in coordination with finance and tour teams
- Partner closely with tour logistics to ensure seamless on-site execution
- Coordinate across internal teams including production, creative, and operations to bring programs to life
Benefits
- Salary Range: $100,000 to $120,000 Annually
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
