Director, Veeva RIM Business System Owner

Takeda•USA - MA - Virtual, MA

1d•$177,000 - $278,080•Hybrid

About The Position

Are you looking for a patient-focused, innovation-driven company that will inspire you and empower you to shine? Join us as a Director, Business System Owner – Veeva RIM in our Cambridge office. At Takeda, we are transforming the pharmaceutical industry through our R&D-driven market leadership and being a values-led company. To do this, we empower our people to realize their potential through life-changing work. Certified as a Global Top Employer, we offer stimulating careers, encourage innovation, and strive for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our global teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world. Here, you will be a vital contributor to our inspiring, bold mission. The Director, Business System Owner – Veeva RIM is accountable for defining and delivering the business technology strategy, roadmap, and operational excellence for Takeda’s Veeva Regulatory Information Management platform. As the accountable Business System Owner, this role ensures alignment of the platform with regulatory priorities, enterprise data strategy, and evolving compliance requirements. The role drives cross-functional collaboration to continuously enhance system capabilities, regulatory processes, and data integrity, enabling efficient and scalable regulatory operations globally.

Requirements

Bachelor’s degree required; advanced degree preferred
12+ years of experience in Regulatory Affairs across global functions
Proven experience as a Business System Owner or equivalent leadership role
Experience with Veeva RIM or comparable regulatory systems
Deep expertise in regulatory processes and lifecycle management
Strong capability in translating business needs into system capabilities and features
Advanced knowledge of regulatory data, governance, and compliance requirements (e.g., IDMP)
Experience defining and measuring KPIs for system value realization
Strong executive presence and stakeholder influence
Ability to operate effectively in a global, matrixed environment
Strategic thinking with strong execution and outcome orientation
Excellent decision-making and prioritization capabilities
Strong communication and change leadership skills
Commitment to fostering innovation, accountability, and continuous improvement

Responsibilities

Serve as accountable Business System Owner for Veeva RIM, ensuring the platform remains compliant, scalable, and aligned to business needs
Define and execute the multi-year system strategy and roadmap aligned to GRIDS and GRA priorities
Lead prioritization of system enhancements based on business value, regulatory risk, and operational impact
Establish and track KPIs to measure value realization, efficiency gains, and data quality improvements
Own system lifecycle governance, including roadmap planning, release management, and enhancement delivery
Partner with Digital & Technology and vendors to ensure system stability, performance, and scalability
Establish governance forums to drive stakeholder alignment and decision-making
Serve as the primary interface across GRIDS, regulatory functions, and Digital for system-related decisions
Drive change management, communication, and adoption strategies
Ensure alignment with regulatory processes, data governance standards, and inspection readiness expectations
Enable robust regulatory data governance, data quality, and analytics capabilities
Lead and influence across a global matrix organization, fostering collaboration and continuous improvement