Director, Utilization Management
About The Position
The Director of Utilization Management plays a pivotal role in our healthcare system by overseeing and optimizing the utilization of resources and services across our organization. Utilization management includes, but is not limited to, analyzing entrance into care environments from multiple perspectives including payors, healthcare system, patient/family, and providers; ensuring appropriate and high quality care in the most appropriate setting and most appropriate cost; analyzing the effectiveness of treatment before, during and after care delivery; and, developing relationships with and educating payors, healthcare executives, patients and families, and providers. This position is responsible for developing and implementing utilization management strategies that align with our commitment to high quality and safe care, outstanding patient experience, cost-effectiveness, and regulatory compliance.
Requirements
- Masters degree in healthcare management, nursing, or a related field
- Valid healthcare administration license or certification (e.g., Registered Nurse, Certified Professional in Healthcare Management)
- Proven leadership experience in utilization management or a related field within the healthcare industry
- In-depth knowledge of healthcare regulations, insurance, and reimbursement policies
- Strong analytical, problem-solving, and data-driven decision-making skills
- Excellent interpersonal, communication, and presentation skills
- Ability to lead, motivate, and develop a high-performing team
- Strong project management, process improvement, and organizational skills
Responsibilities
- Develop and execute utilization management strategies that align with the organization's mission, vision, and values
- Collaborate with senior leadership to establish short-term and long-term objectives
- Lead and manage a team of utilization management professionals, including nurses, case managers, and analysts, to ensure efficient and effective utilization of resources
- Implement systemwide utilization review processes and policies to assess the appropriateness of healthcare services, medical treatments, and length of stay
- Make recommendations for adjustments as needed
- Collaborate with the Office of Quality to continuously improve care delivery processes and outcomes
- Ensure adherence to quality standards and regulations
- Develop and monitor utilization management programs that control internal and external costs without compromising the quality of care, making data-driven decisions to reduce unnecessary resource utilization
- Utilize data and analytics to identify trends, opportunities for improvement, and areas where resource utilization can be optimized
- Educate direct reports in utilization of data and analytics to drive performance improvement
- Regularly report findings and recommendations to the executive team
- Stay informed about healthcare regulations and reimbursement policies, ensuring that the organization complies with all relevant laws and guidelines
- Ensure that each direct report is aware of these and practices the same
- Foster effective communication and collaboration with various departments, including medical staff, finance, nursing, and administration, to ensure seamless utilization management
- Provide training and education to staff members regarding utilization management processes, policies, and best practices
- Prepare and present regular reports to senior leadership on utilization management initiatives, outcomes, and performance indicators
Benefits
- Comprehensive health benefits that start day 1
- Student Loan Repayment Assistance & Reimbursement Programs
- Family-focused benefits
- Wellness incentives
- Ongoing mentorship, development, and leadership programs
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What This Job Offers
Job Type
Full-time
Career Level
Director
