Ld Dir, Underwriting

CVS Health•Work At Home-Arizona, IL

8d•$100,000 - $231,540

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Director, PBM Contract Management applies complex financial, contractual, and business strategies to large, high-impact agreements negotiated between CVS Health and its PBM clients. This interdisciplinary leadership role plays a critical part within the broader Client and Finance organization. The position is responsible for developing and maintaining contracts that reflect evolving industry strategies in a rapidly changing healthcare landscape. Key responsibilities include supporting health plan client retention, influencing operational execution to ensure negotiated intent is achieved, mitigating financial and relationship risks, facilitating strategic discussions with health plan clients and consultants, and negotiating contracts that accurately memorialize agreed-upon terms and conditions. Success in this role directly impacts CVS Health’s ability to attract and retain clients while supporting the company’s overall financial objectives and risk management strategies.

Requirements

10+ years of experience with contract/financial negotiation and PBM knowledge
Bachelor's degree or equivalent work experience required
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Nice To Haves

Demonstrated organizational skills and the ability to adapt and prioritize effectively while managing multiple projects and challenging timelines.
Assertive self-starter with the ability to make decisions independently.
Strategic thinker with strong financial acumen
Ability to work in a fast-paced, high-pressure environment
Excellent presentation skills and ability to communicate across all levels
Experience building strong cross-functional relationships, both internal and external
Demonstrated ability to influence and negotiate internal and external cross-functional business issues
Master’s degree is preferred

Responsibilities

Oversee the full contract lifecycle, including drafting, negotiation, approval, execution, and renewal
Ensure proper documentation, execution, and handoff of contracts across internal stakeholders
Establish and enforce contract governance processes, documentation standards, and approval workflows
Track contract status, performance, and closure metrics to ensure accountability
Monitor ongoing compliance with contractual obligations and performance guarantees
Lead the development and execution of contract strategies across clients, vendors, and/or providers
Negotiate complex contract terms, including financial arrangements, performance guarantees, service level agreements, and the RTN process
Drive strategic partnerships with internal stakeholders, including Sales, Underwriting, Legal, Finance, Proposals, and Consultant Relations
Partner with Finance, Legal, and business leaders to ensure contracts optimize cost, mitigate risk, align with business objectives, and are executed properly
Drive efforts to enhance organizational processes through the use of best practices and the latest tools
Anticipating customer needs while negotiating with tact and diplomacy
Foster a process-driven culture focused on controls and risk mitigation
Lead cross-functional efforts to clarify contract intent, align execution, and resolve potential disputes
Guide the team in managing challenging deadlines while ensuring deliverables are completed with a high degree of accuracy
Simplify complex contract constructs and convert to actionable solutions
Cultivate and maintain relationships with key internal partners
Serve as escalation point for complex contract issues and negotiations
Identify and mitigate contractual risk exposure (financial, legal, operational)
Ensure all contracts meet legal, regulatory, and internal compliance requirements, including development of non-standard language in partnership with Legal
Support budgeting, forecasting, and financial modeling tied to contract outcomes
Maintain knowledge of regulatory developments to ensure terms remain compliant
Identify and resolve process gaps across contracting, finance, and operational workflows