Director, Trust Administration

Franklin Templeton • New York, NY

4d • Hybrid

About The Position

Fiduciary Trust International is hiring a Director, Trust Administration to report into the Chief Fiduciary Officer. The Director, Trust Administration oversees the firm’s fiduciary activities, outside of Delaware, and leads a team of trust professionals that engage with clients, prospects, and their advisors to deliver and administer wealth transfer plans, including trusts. The Director is also responsible for managing trust administration professionals nationally. The trust department handles all aspects of administration relating to trust accounts for high-net-worth individuals. Working in conjunction with the Chief Fiduciary Officer, as well as team members in the various Regional Markets, the Director supervises all aspects of trust administration, such as acceptance of new business, account opening, discretionary actions, account settlements, client complaints, account closings, and training of trust employees. The Director will also have responsibility for reviewing and modernizing existing policies and procedures and ensuring same are followed by all trust employees. The Director of Trust Administration will represent the firm as a thought leader in the industry and may also be asked to speak publicly about the firm’s approach to managing trusts as well as related planning topics.

Requirements

• Bachelor’s Degree required.
• 10 plus years of experience in one or more of the following areas: Trust Administration, Trust and Estate Planning, Private Wealth Management, Banking
• Proficient with Personal Trust Law and Administration
• Ability to travel to other FTI offices as needed; ability to travel to various customer, vendor locations and industry conferences required

Nice To Haves

• JD a plus
• LLM in tax law desired, but not required

Responsibilities

• Act as a practice leader for the trust department on a nationwide basis, working in conjunction with separate Heads of Trust Administration in Delaware and Pennsylvania
• Monitor developments and changes in laws affecting trusts, estates, and taxes and ensure trust department professionals are current on these developments and / or changes
• Working with the Chief Fiduciary Officer, suggest and implement necessary changes to the operations and activities of trust officers, including fiduciary processes and procedures, automation of processes, and the group’s structure and staffing
• Ensure the effective and consistent implementation of trust administration policy and procedures nationally
• Provide training and support as needed to trust professionals (including support personnel) to ensure that services are delivered in a consistent and coordinated manner across the firm
• Provide technical advice to senior management on matters concerning trust administration (in conjunction with the Chief Fiduciary Officer)
• Partner with trust professionals, trust counsel and relationship and portfolio managers on fiduciary and related matters
• Troubleshoot issues presented in the course of trust administration
• Build and sustain a team of indirect and direct reports who are capable of delivering a high level of service to the company’s trust clients
• Assess the performance of the trust department staff (performance management process, promotions, salary and bonus recommendations)
• Participate as a senior trust subject matter expert regarding the trust department’s risk management and compliance responsibilities and the appropriate internal and external reporting of such matters
• Participate and act as a trust subject matter expert at various internal Company committees
• Participate in the management and oversight of the trust department’s budget and expenses
• Work with Legal and Compliance to resolve issues that arise within trust administration
• Responsible for staying abreast and implementing applicable rules and developments that have a regulatory impact on the fiduciary activities of the firm
• As needed, work with internal and external auditors to ensure compliance with applicable policies and procedures.
• Cultivate relationships with centers of influence (i.e. trust & estates attorneys)
• Partner and strategize with senior management and business development officers on cultivation of prospects
• Contribute, as needed, to the development of the business strategy for trust department’s growth and role with the firm, including marketing and related sales initiatives and related marketing materials
• Coordinate with Market Teams the integrated delivery and awareness of services

Benefits

• annual discretionary bonus
• 401(k) plan with a generous match
• recognition rewards
• comprehensive benefits package
• competitive healthcare options
• insurance
• disability benefits
• employee stock investment program
• learning resources
• career development programs
• reimbursement for certain education expenses
• paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays)
• motivational wellbeing program

What This Job Offers

• Job Type: Full-time
• Career Level: Director