Director, Transportation

Habitat Health•Chicago, IL

9h•Remote

About The Position

At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with our leading healthcare partners, including Kaiser Permanente. Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations. Habitat Health is growing, and we’re looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit https://www.habitathealth.com.

Requirements

Bachelor’s degree in Healthcare Administration, Logistics, Business Administration, or related field required.
5–8+ years of experience in transportation, logistics, or fleet operations
3–5+ years in a leadership role
Experience in healthcare, senior services, or PACE programs strongly preferred
Knowledge of transportation management systems and routing software
Familiarity with CMS and DOT regulations
Excellent leadership, communication, and problem-solving skills
Ability to manage budgets and analyze operational data

Nice To Haves

Master’s degree preferred
Bilingual preferred

Responsibilities

Building, scaling, and managing a safe, reliable, and cost-effective transportation program that supports PACE program goals and participant needs, including development of transportation model, managing transportation software, oversight of day to day operations model, and management of transportation vendors.
Track key performance metrics, such as on-time performance and utilization rates. Continuously improve service delivery. Ensure timely and efficient transport of participants to and from PACE centers, medical appointments, and community services, guiding the transportation department to
Oversee daily transportation operations, including scheduling, routing, and dispatch. Optimize routing and scheduling to maximize efficiency and minimize costs.
Manage transportation contracts and internal fleet management, including vehicle acquisition, maintenance, and lifecycle planning. Lead, mentor, and manage transportation staff.
Ensure compliance with safety standards and licensing requirements required by all regulatory bodies, including Centers for Medicare & Medicaid Services (CMS), state health departments, and Department of Transportation (DOT).
Manage and oversight of Transportation Department budget, monitoring costs and identify opportunities for improvement.
Evaluate vendor contracts and negotiate agreements with third-party transportation providers when needed.
May require occasional evenings, weekends, or on-call availability.