Director, Transformation - Marketing Strategy

McDonald's CorporationChicago, IL
$178,121 - $222,651

About The Position

McDonald’s is evolving its marketing model to be more connected, efficient, and effective. As part of this effort, McDonald’s is establishing a Future of Marketing team to define how marketing capabilities, processes, partnerships, and ways of working will evolve over time. Reporting to the Marketing Function & Strategy Tower, the Director Agency Management will define the future-state strategy for how McDonald’s collaborates with its agency partners. The overall goal is to define and build an agency ecosystem that establishes their role in driving our Consumer NEXT strategy and path to deeper customer engagement - mobilizing our fans in new ways, giving them new and more personalized experiences, and doing this at a speed we haven’t done before. The role will lead all aspects of the design, and the processes and tools through which McDonald’s and its agencies plan and work together to reduce complexity, and accelerate speed-to-market across campaign development and activation.

Requirements

  • 10+ years of agency or client-side experience managing complex, multi-market agency and marketing partner ecosystems.
  • Practical understanding of marketing planning, budgeting, campaign management, media operations, and integrated marketing execution.
  • Hands-on experience with evolving media channels and the changing nature of integrated campaigns.
  • Deep understanding of agency disciplines, operating models, roster structures, scopes, commercial models, service delivery, and client-agency ways of working.
  • Understanding of how AI, automation, data, and emerging technologies are reshaping agency capabilities, and partner roles.
  • Ability to translate strategic agency-model decisions into practical standards, templates, processes, and ways of working for global and market adoption.

Responsibilities

  • Build on the existing foundation with agency partners, to create future-ready capabilities that can scale with McDonald’s evolving needs.
  • Shape the future direction of McDonald’s agency network by evaluating emerging trends, evolving customer expectations, and opportunities to build future-ready capabilities.
  • Support the development of operating principles, governance, and performance frameworks that support global and local market needs.
  • Explore the impact of AI, automation, and emerging technologies on marketing capabilities and ways of working.
  • Evaluate design options against business objectives, market realities, and evolving industry trends.
  • Partner across Marketing, Procurement, Finance, Technology, Data & Analytics, and Organizational Activation to embed new ways of working.

Benefits

  • sabbatical program
  • tuition assistance
  • flexible work arrangements
  • comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage
  • life insurance
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