Director, Training and Development (eCW)

Essen Medical AssociatesNew York, NY
$100,000 - $120,000Onsite

About The Position

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents. Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it. We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community. Position Title: Director, Training and Development Location: 2626 Halperin AvenueReports To: Senior Director, Training & DevelopmentEmployment Type: Full-Time Job Summary: The Director of Training and Development will assist in partnership with the Senior Director of Training and Development with the design, development, implementation, and evaluation of Essen’s enterprise-wide learning strategy, which will include enhancing staff engagement, onboarding, and professional growth. Reporting to the Senior Director, this leader will partner closely with operations, People & Culture, and clinical leadership to ensure training programs align with organizational goals, compliance standards, and workforce development priorities.

Requirements

  • Advanced Excel
  • EPIC/ eClinical Works (mandatory)
  • Bachelor’s degree required
  • 8+ years of progressive experience in learning and development, talent management, or organizational effectiveness.
  • Strong background in instructional design, adult learning theory, and learning measurement frameworks
  • Exceptional communication, leadership, and stakeholder management skills.
  • Proficiency with LMS platforms and data analytics tools.

Nice To Haves

  • Master’s in Organizational Development, HR, or Education preferred.
  • Experience working in healthcare or a regulated industry preferred.
  • UKG
  • Twilio Flex

Responsibilities

  • Execute the training and development strategy across clinical, administrative, and leadership functions.
  • Partner with department heads to identify skill gaps and create targeted learning pathways.
  • Manage the Learning Management System and ensure consistent content quality, tracking, and reporting.
  • Execute measurable learning outcomes and performance metrics to evaluate training effectiveness.
  • Collaborate with the Senior Director and P&C leaders to align training programs with talent management, succession planning, and organizational goals.
  • Stay current with emerging technologies, compliance requirements, and healthcare education trends.
  • Ensure all programs meet regulatory and accreditation requirements.
  • Utilize the ADDIE methodology in the design and development of training programs
  • Utilize the Kirkpatrick methodology for evaluation development
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