Director, Technology Industry Research

JLL•Menlo Park, CO

5d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Director, Technology Industry Research will be accountable for shaping and delivering JLL’s research and insights agenda for the technology industry. This leader will identify emerging trends, frame strategic perspectives on the future of the industry and deliver differentiated insights that enable clients—and JLL—to anticipate change and act decisively. The role will strengthen JLL’s market position, elevate our brand and support enterprise growth and strategy. The Director will be comfortable engaging with clients at an executive level and will seamlessly partner with experts across Research and the broader JLL business, as well as external partners, to develop forward-looking insights that address the most critical opportunities and challenges facing the technology industry. This includes assessing the impact of technological innovation, digital transformation, talent and workplace shifts, regulatory considerations, sustainability and macro-economic/geopolitical forces. This leader will embody a One JLL mindset—working seamlessly across lines of business, geographies, and client teams—to align on stakeholder needs and deliver high-impact outcomes. As a senior leader within JLL Research, this person will help shape the future of the function, raise the bar on insight quality, and support initiatives that enable JLL Research to deliver against its priorities. The role will report to the Americas Head of Work Dynamics and Industries Research.

Requirements

Embody JLL Leadership behaviors: Be Humble, Win Together, Simplify, Be Decisive, Be Curious.
Operate as a strategic partner to technology business-line leaders; be recognized as a collaborative “One JLL” leader and industry subject matter expert.
Integrate research into commercial pursuits to accelerate sales and support business development and profitable growth.
Demonstrate agility and thrive in a fast-moving, rapidly evolving environment.
Strategic thinker with the ability to synthesize complex, cross-cutting themes into clear, compelling, and predictive insights.
Exceptional written and verbal communication skills, executive presence, and comfort engaging with C-suite leaders.
Proven ability to work effectively in a matrixed global organization and work efficiently with geographically dispersed teams.
Strong influencing skills—able to build alignment, drive decision-making, and move from insight to action.
Candidates must be authorized to work in the United States without sponsorship.

Responsibilities

Position JLL as the definitive source of insights and thought leadership on the global technology industry and its commercial real estate implications, anchored in proprietary data and peer-referential intelligence.
Develop and execute an holistic research and insights program for the technology industry, collaborating closely with colleagues in Research, Consulting, Marketing, Sales and with business stakeholders across regions.
Frequently attend client meetings and presentations, help to develop client insight communications programs and develop bespoke research programs for key clients.
Leverage proprietary and external data sources to produce predictive and evidence-based insights that identify emerging trends, risks and opportunities—informing client decision-making and business strategy.
Produce differentiated insights that address the diverse needs of technology industry clients (e.g. software and cloud services companies, social media and gaming, media and entertainment, professional services, hardware and electronics manufacturers, and semiconductors).
Develop and communicate a compelling narrative for the global technology industry and contribute meaningfully to JLL’s broader thought leadership platform.
Deploy insights via omni-format and omni-channel communications (e.g., signature reports, executive briefings, webinars, conferences, and media) in partnership with Research, Marketing, PR and client teams to maximize brand impact and market activation.
Represent JLL externally as a sector thought leader—with clients, across the industry, and to media outlets.
Build strategic relationships with relevant industry organizations, associations, and external research partners.
Coordinate with regional technology industry specialists and Research colleagues globally to ensure consistent coverage, scalable delivery, and high ROI for clients and the business.
Collaborate with and inspire a world-class research team, creating an environment that cultivates high-impact skills and a “Future Ready” mindset.
Leverage modern tools and innovative technologies—including AI—and partner with JBS to modernize the research platform, drive efficiency, and expand capabilities.