Director, Technology Delivery

Invitation Homes • Dallas, TX

4d • Onsite

About The Position

The Director of Technology Delivery will partner with product and engineering to lead programs, projects, initiatives, and maintenance (BAU/KLO) delivery efforts for the assigned area(s). The director will be responsible for implementing methodologies and processes, improving methodologies and processes, resource allocation, capitalization, agile reporting, staffing and maintaining a team of delivery resources (FTE and contingent labor), status reporting, program reporting, risk and issue management, delivery planning, agile coaching and maturation, supporting governance processes, and holistic enterprise delivery management as assigned. This role will regularly work with senior Technology leadership, Architects, Engineering leads, QA leads, Product Owners, Product Managers, the PMO, business stakeholders, and executive sponsors. Invitation Homes does not offer employment-based visa sponsorship for this role at this time.

Requirements

• Bachelor’s Degree or related experience.
• Minimum 3+ years in non-project management experience – BA, Product, engineering, testing, etc.
• Minimum 8+ years’ relevant project management or agile lead experience, or equivalent experience, required.
• Proven judgment and ability to manage multiple teams and a portfolio of work
• Solid understanding of project management and agile methodologies, with the ability to teach and coach others
• Keen ability to engage and lead delivery teams
• Strong interpersonal, conflict management, and communication skills
• Ability to influence peers and leadership to drive delivery and enforce process compliance
• Effective documentation and reporting skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Strong working knowledge of Microsoft Office
• Must maintain professional appearance.
• Ability to be at work on a regular and consistent basis; Overtime may be required for this position.

Nice To Haves

• Prefer experience with QuickBase (low code platform), Jira, Confluence, and/or popular PPM platforms (Asana, Monday.com, Planview, Smartsheet, etc.)
• Project Management Professional (PMP) / PRINCE II certification is a plus
• Agile training and certifications (PSM, CSM, CPO, SAFe, etc.) are a plus

Responsibilities

• Staff, manage, lead, grow, and mentor project managers, project managers, and agile leads.
• Lead the implementation, enforcement, and continuous improvement of processes including but not limited to Scrum, Kanban, hybrid/custom, technology governance, enterprise governance, security, and shared services.
• Oversee the implementation, enforcement, and continuous improvement of department tools including but not limited to QuickBase, Jira, and Confluence
• Collaborate with Technology and Business Leadership on initiative priority, process changes, and delivery execution
• Support and enforce Technology and Enterprise governance processes including intake, value/work ratings, discussion facilitation, recommendations, and communication of decisions
• Drive the delivery of programs, projects and maintenance efforts in partnership with engineering and product leadership
• Ensure that work is appropriately planned, managed, and tracked including, risk and issue identification, mitigation plan development, dependencies identified and tracked etc.
• Anticipate and proactively mitigate risks, issues, conflicts and constraints
• Pragmatically escalate issues to leadership for awareness, support, and/or action
• Proactively and continuously review strategy, approaches, and plans to ensure alignment with company goals and needs; balance support for short term needs with long term strategic objectives
• Analyze problems and make recommendations for improvements, including identifying and evaluating opportunities for growth, reduce operating expenses, and improve performance
• Measure and analyze performance of assigned teams using appropriate tools and techniques; use the data to work with senior leadership to adjust training plans, team structures, and other areas for improvement
• Establish, maintain, and manage relationships with Technology leads, stakeholders and vendors
• Lead quarterly planning processes and meetings including preparation and meeting facilitation
• Support contract management and negotiation as requested
• Maintain project and financial data for effective and efficient reporting and internal audit compliance
• Other works as assigned

Benefits

• Annual bonus program
• Health, dental, vision, and life insurance
• Long-term and short-term disability insurance
• Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays
• 401(k) with company matching contributions
• Awesome work environment with casual dress
• Team events and gatherings (Pre- and Post-Covid)

What This Job Offers

• Job Type: Full-time
• Career Level: Director