Director, Technology Delivery, QE

The Canada Life Assurance Company • Toronto, ON

1d • CA$127,200 - CA$172,200 • Hybrid

About The Position

The Director, Technology Delivery, QE reporting to the Applications Delivery organization will be accountable for transforming the Applications Delivery organization from Quality Assurance to Quality Engineering with a focus on end-to-end delivery. This leadership role requires deep automation knowledge + experience and will drive the organization from manual to fully automated testing across a variety of platforms. This role plays a pivotal role in leading large-scale initiatives spanning multiple products, managing cross-functional onshore and offshore teams, and ensuring the successful delivery of high-quality solutions.

Requirements

• Post Secondary education in Computer Science, Engineering or equivalent combination of training and experience.
• Deep expertise in quality engineering principles (e.g., shift-left testing, test automation, performance testing, CI/CD, DevOps, accessibility).
• 10+ years of experience with and knowledge of automation tools, frameworks, and methodologies (e.g., Selenium, Appium, TestNG, Jenkins, etc.).
• Experience in defining and implementing organizational level strategies
• Knowledge and experience in the QE/QA domain
• Experience in people management for a large team
• Experience working across organizations and business units
• Experience in managing budget and demand
• Demonstrated experience with both Agile and traditional project management approaches.
• Skilled in coaching team members in the areas of performance, standards and work methods
• Ability to create an atmosphere of trust and a comfortable/ efficient work environment
• Embraces and advocates Change and Continuous improvement
• Forward-thinking

Responsibilities

• Develop and manage organizational expertise within the QE Delivery discipline
• Drive and manage the adoption of QE Practices, Capabilities and KPI’s
• Oversee initiatives spanned across varied complexity, managing cross-functional onshore and offshore teams, and ensuring the successful delivery of high-quality solutions
• Drive consistency of knowledge and skills, sharing best practices and common challenges, while bringing in the industry best practices
• Drive new innovative and emerging technology with the centralized QE practice and platform
• Review and drive workforce automation capabilities
• Build test strategy and test plan and oversee in-sprint and End to End testing automation progress and provide mentorship and guidance to the team
• Drive automation and engineering improvements that will accelerate delivery, increase quality, and reduce maintenance and change fail rates.
• Drive a high-performance culture for staff and promote culture changes within the organization.
• Build strong and trusted relationships with internal and external partners ie: third party vendors where applicable.
• Manage risk and compliance in accordance with Canadian and Global standards. Ensure alignment/ adherence to Enterprise technology standards, vendor management standards, and risk standards.
• Drive an agile mindset within the team that measures progress over perfection.

Benefits

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company-matching pension plan, share ownership program and additional investment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree