Director, Technical Program Manager

Scale AI•San Francisco, CA

22h•$241,600 - $302,000•Onsite

About The Position

As the Director of TPM, Enterprise, you are not just managing programs; you are the architect of a new organizational capability. You will be responsible for building, scaling, and leading a world-class TPM team from the ground up. Your mission is to establish the strategic framework for how we execute enterprise-grade initiatives, ensuring data quality, operational efficiency, and the seamless integration of AI capabilities across all business units. You will act as a strategic partner to Engineering and Product leadership, transforming high-level business vision into a rigorous, scalable execution engine. This is a high-stakes leadership role requiring a blend of deep technical fluency (particularly in ML/AI lifecycles), organizational design, and the ability to influence at the highest levels of the company.

Requirements

10+ years of experience in Technical Program Management or Engineering Leadership, with at least 4+ years in a people management capacity leading other TPMs or Engineers.
Proven track record of building teams from scratch in high-growth, fast-paced environments (e.g., Series C through IPO or within a major tech incumbent).
Deep expertise in the AI/ML lifecycle, including LLM fine-tuning, performance evaluation, and the infrastructure requirements for deploying GenAI at scale.
Expert-level Stakeholder Management: Ability to navigate complex organizational politics and drive consensus among diverse technical and non-technical leaders.
Systems Thinking: The ability to look beyond individual projects to see the broader technical ecosystem and identify "force multipliers" for the organization.
Strategic Tooling Proficiency: Experience implementing enterprise-level planning and tracking frameworks (e.g., Jira Align, specialized roadmap software, or custom internal dashboards).

Nice To Haves

A background as a Software or ML Engineer, providing the "technical gravity" needed to earn the respect of senior architects and principals.
Experience building and driving adoption of internal developer platforms or horizontal services used by thousands of internal stakeholders.
Proven ability to lead large-scale organizational shifts in methodology or technical architecture.

Responsibilities

Recruit, hire, and mentor a high-performing team of Technical Program Managers. Define the team’s culture, operating model, and career development paths.
Define the long-term execution strategy for Enterprise programs, ensuring alignment with company-wide OKRs and product milestones.
Establish standardized processes for program delivery, risk management, and cross-functional communication that can scale with the company's growth.
Serve as the primary bridge between Engineering, Product, and Executive leadership. Resolve high-level dependencies and resource conflicts across Platform, Data, and Product teams.
Translate complex technical roadmaps and GenAI initiatives into clear business outcomes, risk profiles, and delivery forecasts for the C-suite and Board.
Drive the adoption of enterprise-grade standards for data quality and infrastructure reliability. Ensure that "Enterprise" isn't just a label, but a measurable standard of excellence across all BUs.