Director, Technical GTM

Narmi•New York, NY

3h•$175,000 - $200,000•Hybrid

About The Position

We're hiring a Director, Technical GTM to lead how Narmi's product gets known, understood, and sold to the market. You'll own the strategy and execution of technical sales motion from high-level executive positioning to deep-dive operational demos. You'll sit on the go-to-market leadership team, partner directly with product and engineering on roadmap strategy, and lead a team of Technical GTM Specialists who report to you. The role is equal parts strategic and tactical. You'll shape how Narmi's breadth and depth gets communicated to prospects while simultaneously solving their specific problems. You'll spend time in the field closing deals, training and developing your team, and ensuring the best of what we build gets externally communicated with precision. This is a high-impact role that requires someone who's done this before, someone who can drive quick wins while also building repeatable, scalable processes for a scaling company.

Requirements

8+ years of complex B2B SaaS technical sales experience, with proven leadership of sales engineering or technical GTM functions
Deep fintech or financial services domain expertise, strong understanding of banking economics (interchange, deposits, lending), and how digital experiences impact financial institutions' business models
Track record leading technical sales teams through hypergrowth; ability to scale processes without losing quality
Comfort and credibility presenting to executive buyers (CIO, CISO, COO, Digital Banking leaders)
Strong pattern recognition: you understand how enterprise fintech deals actually close
Product mindset—you've partnered deeply with Product, Design, and Engineering to shape roadmap and positioning
NYC-based or willing to commute to NYC in-person 2-3 days a week (this role requires close collaboration with product and engineering)
Action-oriented. You drive momentum and avoid endless artifact production. You move fast and make good decisions with incomplete information.

Nice To Haves

Prior startup experience in a high-growth, lean environment
Direct experience with fintech platforms or digital banking tooling
Banking-as-a-Service (BaaS) or core banking infrastructure background
Track record of influencing product strategy through customer feedback
AI-native operating style. You use AI as a daily force multiplier and have opinions about which tools are actually worth using.

Responsibilities

Lead and develop a team of Technical GTM Specialists; set hiring, enablement, and performance expectations
Define the technical sales motion and messaging architecture, positioning both the breadth and depth of the platform
Own the strategic narrative around Narmi's competitive advantages; collaborate with product leadership on roadmap storytelling
Drive deal strategy on complex, multi-stakeholder transactions with executive and operational buyers
Personally lead high-stakes demos and deep dives for critical prospects (executive-level and operational-level)
Manage quarterly planning cadence and provide frontline feedback to product leadership on what the market is asking for
Partner with product operations on release strategy and go-to-market execution
Act as the technical authority on the sales team; support the sales organization on complex technical questions and deal structures
Work closely with product, design, and engineering teams to align on messaging, roadmap priorities, and new feature storytelling
Collaborate with sales leadership on hiring, training, and go-to-market alignment
Ensure tight feedback loops between customer conversations and internal strategy