FLEX Director, Technical AI Product Manager

Marriott•Bethesda, MD

10d•Hybrid

About The Position

The Director, Technical AI Product Manager is a hands-on leader responsible for driving the design, development, and delivery of AI-powered solutions within Marriott’s Primary Use Case Pods. This role combines deep technical expertise with modern product management practices to create scalable, human-centered AI products that deliver measurable business impact. The Director leads cross-functional teams of data scientists, engineers, and designers to identify automation opportunities, optimize processes, and implement solutions leveraging RPA, traditional AI, and generative AI. Acting as a trusted technical liaison to business stakeholders, this leader ensures alignment between product vision and enterprise objectives while championing responsible AI principles throughout the development lifecycle. By fostering a culture of experimentation, iterative development, and data-driven decision-making, the Director accelerates Marriott’s AI transformation and ensures solutions are innovative, ethical, and user-focused.

Requirements

8+ of experience in leading scrum teams to deliver scaled, user-centered software solutions that move KPIs, with 3-5 years in RPA, AI/ML, or generative AI products.
Bachelor’s degree in computer science, data science, mathematics, or related fields is highly preferred.
Knowledge of cloud platforms, data engineering, and software development methodologies.
Familiarity with and champion of AI ethics and responsible AI practices.
Experience in using AI to automate product work. Desire to work with AI Studio leaders in experimenting with the same.

Nice To Haves

Master’s degree in computer science, data science, mathematics, or related fields is highly preferred.
Experience working in the hospitality industry or related field.

Responsibilities

Lead cross-functional teams of researchers, data scientists, designers, and engineers to design, build, and release AI solutions.
Drive process evaluation and design initiatives, and work as a SME who identifies tasks and processes that can be automated, offering direction as to the right tool for the job whether that be RPA, traditional AI, or generative AI.
Engage and influence stakeholders at all levels of the organization, serving as a credible technical liaison to business stakeholders across the global enterprise.
Utilize modern, Silicon Valley-style product practices to create PRDs, epics, user stories, and detailed product requirements.
Implement iterative experimentation and test-and-learn approaches to software development.
Conduct field research to deeply understand user problems and design human-first solutions.
Ensure adherence to AI ethics and responsible AI practices.