Director, Team Member (Employee) Relations

Dine Brands Global • Pasadena, CA

1d • $165,000 - $180,000 • Hybrid

About The Position

The Director, Team Member (Employee) Relations serves as the lead employee relations partner and strategic HR advisor for designated business groups. The role provides expert guidance on employee relations matters, including workplace investigations, conflict resolution, performance management, policy interpretation, and risk mitigation.

The Director partners closely with leaders to translate business objectives into people strategies, lead organizational change, support talent and succession planning, and strengthen leadership capability. Reporting to the Executive Director, Talent & HR Business Partners, the role also serves as the primary HR business partner for designated client groups.

Requirements

• 10+ years of progressive HR experience with a strong focus on employee relations and workplace investigations.
• Demonstrated experience conducting sensitive, confidential investigations, including deep knowledge of federal and California employment law frameworks.
• Broad functional exposure in talent management and succession planning, leadership and organizational development, change management, employee relations and engagement, and recognition.
• Outstanding interpersonal and leadership skills, with a proven record of advising senior leaders through periods of change and growth.
• Proven expertise in building consensus and positively influencing the outcome of projects and continuous improvement initiatives.
• Strong business acumen and ability to contribute to business planning and execution.
• Ability to contribute to a collaborative, productive work environment, interact with team members at all levels, and foster an enterprise culture that discourages siloed mindsets.
• High priority on acquiring and developing talent, with an understanding of talent as a key driver of successful business strategy.
• BS degree in business or HR management.

Nice To Haves

• Prior experience in the restaurant, retail, or hospitality industries.
• Franchise experience.
• Master’s degree in Human Resource Management or a related field.

Responsibilities

• Translate business strategy into people strategies that leverage the organization’s strengths and values while driving culture change for high performance and accountability.
• Serve as a trusted advisor to business leaders, providing strategic HR guidance and employee relations expertise to address workforce challenges, organizational effectiveness, and risk mitigation.
• Lead complex employee relations matters, including investigations, policy interpretation, conflict resolution, performance management, workplace concerns, and corrective action while ensuring consistency, fairness, and legal compliance.
• Coach leaders on employee relations best practices, performance management, difficult conversations, and documentation to strengthen leadership effectiveness and reduce organizational risk.
• Lead talent review, succession planning, and organizational development processes that align performance, talent development, and business objectives.
• Collaboratively drive enterprise improvements in HR programs, policies, and processes that enhance consistency, compliance, efficiency, and organizational effectiveness.
• Manage employee relations programs and cases to ensure equitable treatment, policy adherence, regulatory compliance, and alignment with company values while minimizing legal and reputational risk.

What This Job Offers

• Job Type: Full-time
• Career Level: Director