Director, Talent Acquisition Support Services & Enablement

Marriott Hotels Resorts•Bethesda, MD

About The Position

At Marriott, Talent Acquisition Operations and Enablement is a critical function driving seamless, efficient, and scalable hiring processes that support Marriott’s global business. This role leads operational excellence, enterprise recruiting process enablement, global scale, and strategic stakeholder partnership to empower Marriott’s global talent acquisition teams. The Director, Talent Acquisition Support Services & Enablement, will own the global strategy, governance, and continuous optimization of TA operations, processes, and workflow enablement to maximize recruiter productivity, accelerate hiring outcomes, and deliver an exceptional candidate and hiring manager experience. The ideal candidate is a seasoned, strategic TA operations leader with deep expertise in HR technology, large-scale process transformation, global operations, and cross-functional program leadership. This role requires the ability to influence senior stakeholders, set global standards, and drive enterprise-wide adoption of operational excellence practices.

Requirements

Bachelor’s degree in Human Resources, Business, Talent Acquisition, or a related field required; advanced degree preferred.
10+ years of experience in talent acquisition operations, HR operations, or digital transformation, with at least 5 years in a leadership role.
Proven experience leading enterprise-level programs and influencing senior leaders in a complex, matrixed global organization.
Deep understanding of TA technology landscapes, including ATS, CRM, automations, AI tools, and analytics platforms.
Demonstrated experience leading global teams, with a focus on quality, scalability, and continuous improvement.
Strong strategic thinking, operational execution, and consultative problem-solving skills, with the ability to translate complex challenges into scalable solutions.