Director Surgical Services - Northeast Region

Jefferson Health Plans•Philadelphia, PA

About The Position

The Director of Surgical Services provides leadership and oversight for perioperative and surgical services operations across Jefferson Health Northeast Region campuses, including Bucks, Frankford, and Torresdale. The position plans, organizes, and directs the operations and clinical and non-clinical staff of the Surgical Services Department, and serves as a key member of the hospital leadership team in strategy development, goal setting, and operational effectiveness. The Director develops and implements strategies to deliver optimal nursing care and oversees continuous quality and safety improvement across clinical practices, services, and operations. The role uses analytics to monitor performance and identify improvement opportunities, integrates safe patient care standards with business plans, and supports departmental growth. It also oversees regulatory compliance, staffing and hiring, workforce development, labor and safety matters, budget management, and resource allocation. The Director builds partnerships with site leadership, clinical support and ancillary departments, physicians, staff, and other care team partners.

Requirements

  • Bachelor’s degree in nursing.
  • Master’s degree in nursing or a related field; a master’s degree is required if it is not in nursing.
  • Four years of healthcare leadership experience.
  • Perioperative experience.
  • Registered Nurse license in the State of Pennsylvania.
  • Effective communication skills, including the ability to transmit, receive, and interpret information and engage patients and families in their health care.
  • Knowledge of patient- and family-centered practice and the ability to collaborate respectfully with patients, families, and designated care partners.
  • Cultural awareness and the ability to connect effectively with people from diverse backgrounds.

Responsibilities

  • Lead and oversee perioperative and surgical services operations across the Northeast Region campuses.
  • Plan, organize, and direct the operations and clinical and non-clinical staff of the Surgical Services Department.
  • Participate in leadership strategy and goal setting and ensure the operational effectiveness of areas of responsibility.
  • Develop and implement strategies to deliver optimal nursing care.
  • Ensure continuous quality and safety improvement for staff and patients, including designing and implementing systems and processes to evaluate and improve safe patient care.
  • Use analytics to monitor and sustain performance and identify continuous improvement opportunities.
  • Direct nursing services and safe patient care standards integrated with business plans, quality, service, clinical, utilization, and cost-effectiveness goals.
  • Serve as a clinical lead and coordinate or execute project plans for new departmental growth opportunities.
  • Ensure compliance with licensing requirements and maintain regulatory readiness across sites and departmental staff.
  • Oversee staffing, training, hiring, and development of departmental resources and management teams.
  • Manage and resolve human resources, labor relations, employee and department safety, and risk management issues.
  • Coach and mentor future leaders.
  • Direct budget management and resource allocation, manage financial performance, and implement strategies to reduce costs and improve quality and safety.
  • Collaborate with clinical support and ancillary departments, site leadership, physicians, staff, and other care team partners.
  • Interact with co-workers, visitors, and other staff consistent with Jefferson's values.

Benefits

  • Medical insurance, including prescription coverage
  • Supplemental insurance
  • Dental insurance
  • Vision insurance
  • Life and AD&D insurance
  • Short- and long-term disability
  • Flexible spending accounts
  • Retirement plans
  • Tuition assistance
  • Voluntary benefits, including access to group insurance rates and discounts
  • Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
  • Medical insurance, including prescription coverage, is available to all colleagues, including those working less than part-time
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