Director Surgical Services

Beth Israel Lahey Health • Milton, MA

23d

About The Position

The Director of Surgical Services provides 24/7 leadership and operational oversight for all surgical service areas, including the Operating Room, PACU, Endoscopy, Pre‑Admission Testing, Central Sterile Processing, scheduling, and inventory management. The position reports directly to the Chief Nursing Officer. This role ensures safe, efficient, and compliant patient care aligned with AORN, AAMI, TJC, and CMS standards. The Director collaborates with senior leadership, surgeons, anesthesiologists, and nursing teams to drive strategic planning, optimize block scheduling and billing practices, and achieve organizational goals related to quality, performance, productivity, and workforce engagement. Job Description Job Description

Requirements

• Bachelor’s degree in Nursing required.
• Master’s degree in Nursing or a related field required.
• Minimum of five (5) years of experience as a Nurse Manager in Surgical Services.
• At least three (3) years of clinical nursing experience within Surgical Services.
• Current RN licensure in the Commonwealth of Massachusetts.
• Strong knowledge of federal and Massachusetts regulatory standards for healthcare organizations.
• Cognitive and technical expertise to manage care delivery across the continuum.
• Flexibility with work scheduling.
• Ability to exercise discretion and independent judgment within established guidelines.

Nice To Haves

• Operating Room nursing experience preferred.

Responsibilities

• Provide effective leadership for the following departments and roles: Nurse Managers (Operating Room, PACU, Endoscopy); Surgical Services Educator; Manager of Central Sterile Processing; Centralized Surgical Services Schedulers; and Senior Clinical Resource for Inventory Management.
• Ensure the Surgical Services Educator addresses educational needs, including in‑service training for all equipment and products used across departments.
• Demonstrate advanced knowledge of perioperative and endoscopy nursing care in alignment with: AORN, ASPN, SGNA standards; AAMI, TJC, CMS regulations and recommendations
• Communicate weekly with surgeons and schedulers to optimize block time and meet inpatient and outpatient volume goals.
• Oversee and manage: Data analytics and reporting; Productivity and budgeting; Contracts and equipment acquisition; Inventory control; Block scheduling; OR/Endoscopy billing; Business development; Position control; Process improvement and strategic planning
• Direct business activities for Perioperative Services, including: Equipment management; Budgeting; Value analysis for new products; Purchasing contract review and collaboration.
• Collaborate with surgeons on new product evaluations using Lumere and participate in monthly Value Analysis meetings.
• Develop and maintain documentation and reports supporting operational and strategic hospital needs.
• Lead and mentor schedulers to ensure OR and Endoscopy block schedules are optimized and aligned with organizational priorities.
• Communicate block schedule changes to surgeons and present updates at OR Executive Committee meetings.
• Provide guidance on billing processes, ensure accuracy, and conduct regular audits to support continuous improvement.
• Ensure staff adherence to all hospital and unit policies, procedures, protocols, practice standards, and Nursing Practice guidelines for the Commonwealth of Massachusetts and applicable regulatory agencies.
• Organize and prepare agendas for monthly meetings of: OR Executive Committee; Endoscopy Committee; Robotic Committee; Surgical Steering Committee
• Maintain fiscal responsibility by: Collaborating with the BILH system to assess current and future contracts; Analyzing products for cost savings and value optimization
• Mentor and lead eight (8) direct reports within the Surgical Services Division, ensuring alignment with the hospital’s mission, vision, values, and strategic priorities.
• Promote excellence in customer and guest relations across all areas of responsibility.
• Maintain competencies required for the specific patient population served.
• Perform all duties safely and in accordance with applicable laws, regulations, and hospital policies.
• Perform similar or related duties as needed during emergencies or as assigned.

Benefits

• As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.
• Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
• At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs.
• Our culture promotes continuous learning, growth, innovation and a sense of belonging.
• We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life.
• While you're busy caring for and supporting our patients, we take care of you.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees