Director, Supply Chain

Diagnostica Stago•Mount Olive, NJ

About The Position

The Director, Supply Chain is responsible for the strategy, performance, and continuous improvement of Stago North America's manufacturing and end-to-end supply chain operations, including manufacturing, demand and supply planning, procurement, inventory management, warehousing, distribution, logistics, and supplier performance. As a member of the Executive Leadership Team, the Director ensures Stago has the products, materials, infrastructure, supplier partnerships, and operational capabilities needed to support customers and achieve business objectives. The role partners closely with Global Supply Chain & Manufacturing to align North American priorities, risks, capacity needs, and business requirements with global operations. The Director balances product availability, quality, customer service, inventory investment, cost, compliance, and business continuity while identifying and mitigating operational risks. The role builds a high-performing organization characterized by strong leadership, disciplined execution, proactive communication, continuous improvement, and cross-functional collaboration. The position requires a bachelor's degree, at least 7–10 years of progressive related experience, including at least five years of significant people leadership responsibility, and travel of up to 30%, including international travel.

Requirements

  • Bachelor's degree in Supply Chain Management, Operations, Engineering, Business Administration, Manufacturing, or a related discipline.
  • Minimum 7–10 years of progressive experience in supply chain, manufacturing, procurement, logistics, or related operations.
  • At least five years of significant people leadership responsibility.
  • ERP/MRP and supply chain analytics experience.
  • Proficiency with Microsoft Office applications.
  • Proficiency with project management tools such as Microsoft Project, Smartsheet, or equivalent platforms.
  • Valid driver's license.
  • Ability to travel up to 30%, including internationally.

Nice To Haves

  • Advanced degree.
  • Medical device, IVD, pharmaceutical, life sciences, or other FDA-regulated manufacturing experience.
  • APICS/ASCM certification.

Responsibilities

  • Develop and execute North American supply chain and manufacturing strategy aligned with business objectives, customer requirements, financial targets, and global priorities.
  • Translate commercial forecasts and growth plans into manufacturing, capacity, procurement, inventory, distribution, and infrastructure requirements.
  • Establish functional priorities, budgets, KPIs, operating rhythms, and improvement plans.
  • Identify capacity constraints, supply vulnerabilities, operational risks, and emerging requirements before they affect customers.
  • Serve as the North American executive point of accountability for significant supply disruptions and operational risks.
  • Provide data-driven recommendations to executive leadership and represent North American requirements with global manufacturing and supply chain teams.
  • Partner with Global Supply Chain & Manufacturing on capacity planning, supply continuity, product availability, risk mitigation, and escalation of North American business needs.
  • Oversee North American manufacturing operations to ensure safe, compliant, reliable, and cost-effective production.
  • Set performance expectations for quality, output, productivity, cost, capacity, and schedule attainment.
  • Ensure demand forecasts are translated into effective supply, production, procurement, and inventory plans.
  • Establish inventory strategies that balance customer service, working capital, shelf life, lead times, demand variability, and supply risk.
  • Monitor forecast accuracy, inventory health, excess and obsolete inventory, expiration risk, shortages, and backorders, and drive corrective actions.
  • Lead procurement and strategic sourcing for applicable materials, products, equipment, services, and logistics.
  • Develop sourcing strategies that optimize quality, cost, service, lead time, and supply continuity.
  • Lead significant supplier negotiations and establish appropriate contracts, performance expectations, and governance.
  • Monitor supplier quality, delivery, cost, responsiveness, capacity, and risk, and develop corrective or recovery plans as needed.
  • Identify single-source dependencies and supplier vulnerabilities and develop mitigation or alternative sourcing strategies.
  • Drive measurable cost savings, cost avoidance, and supplier value creation without compromising quality or supply continuity.
  • Oversee North American warehousing, transportation, distribution, and logistics operations.
  • Ensure accurate, timely, compliant, and cost-effective receipt, storage, handling, and shipment of Stago products.
  • Optimize warehouse footprint, capacity, labor, processes, technology, transportation, and third-party logistics relationships.
  • Establish and monitor service levels for product availability, order fulfillment, delivery performance, inventory accuracy, and logistics cost.
  • Maintain contingency plans for warehouse, carrier, transportation, and infrastructure disruptions.
  • Establish a comprehensive approach to supply chain risk management and business continuity.
  • Maintain visibility into critical suppliers, materials, inventory, manufacturing dependencies, transportation, and other potential points of failure.
  • Lead cross-functional responses to significant supply disruptions, ensuring clear decisions, ownership, communication, and recovery plans.
  • Ensure customer-facing teams receive timely, accurate information about shortages, allocations, backorders, recovery plans, and expected customer impact.
  • Partner with commercial teams to anticipate customer demand, major conversions, product launches, and emerging requirements.
  • Ensure supply chain decisions support customer confidence, continuity, and Stago's reputation as a reliable partner.
  • Develop and manage Supply Chain and Manufacturing operating and capital budgets.
  • Partner with Finance & HQ to manage inventory, working capital, freight, procurement, manufacturing costs, scrap, and other supply chain financial drivers.
  • Identify and deliver sustainable productivity improvements and cost savings without compromising quality, service, or compliance.
  • Lead process improvement initiatives that eliminate unnecessary complexity, reduce organizational friction, and address root causes.
  • Use ERP/MRP, automation, analytics, and other technologies to improve efficiency, visibility, scalability, and decision-making.
  • Establish a comprehensive performance scorecard and use data to identify risk, prioritize resources, and drive accountability.
  • Ensure Manufacturing and Supply Chain activities comply with applicable FDA requirements, ISO standards, quality systems, SOPs, safety requirements, and company policies.
  • Partner with Quality, Regulatory Affairs, and HQ Supply Chain & Manufacturing on supplier quality, traceability, change control, nonconformances, CAPAs, audits, recalls, and related activities.
  • Ensure operational processes and records remain accurate, controlled, and audit-ready.
  • Promote a culture in which quality and compliance are integrated into operational decision-making.
  • Recruit, develop, coach, and retain a high-performing Manufacturing and Supply Chain organization.
  • Establish clear roles, decision rights, goals, and accountability while empowering employees to take appropriate initiative.
  • Maintain a consistent leadership cadence, including one-on-ones, coaching, performance feedback, development planning, and team operating reviews.
  • Build succession plans, cross-training, and organizational capability to reduce key-person dependencies and develop future leaders.
  • Address performance and behavioral issues promptly and hold leaders accountable for results and how those results are achieved.
  • Create a culture where employees identify problems, challenge inefficient processes, recommend solutions, and take ownership for improvement.
  • Model proactive communication, collaboration, integrity, systems thinking, and calm urgency.
  • Operate as One Stago Team, prioritizing enterprise and customer outcomes over functional interests.
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