Director, Supply Chain

gategroup•New York, NY

11d•$110,000 - $125,000•Onsite

About The Position

This role provides leadership and tactical (strategic) direction for the Supply Chain & Internal Logistics department within Gate Gourmet Unit operations. The primary responsibility is to plan and coordinate the flow of materials from suppliers to the unit and within the unit, ensuring materials are stored, controlled, and reach their destinations safely, on time, in the right quantity, and cost-effectively, meeting internal customer expectations. This role also involves planning, forecasting, scheduling, and controlling short-term labor and volume within the unit. The individual will work cross-functionally, providing proposals and analysis to peers and serving as a liaison between the unit and corporate functions like OP&C and Commercial.

Requirements

At least 5 years’ experience working within logistics or supply chain in a Manufacturing environment.
Experience of at least 5 years in managing a team of more than 100 people.
Experience in major change management projects.
Bachelors’ degree in a relevant subject or business management.
Information Search and Analysis skills.
Intermediate to advanced IT Skills.
Problem resolution skills.
Excellent communication skills.
Continuous improvement mindset.
Self-motivated & Proactive.
Flexibility and change-minded.
IT literate, advanced level of MS Office.
Key-user level experience with ERP’s, like for ex. SAP.
Understanding others, Team Leadership and Developing People skills.
Influencing and building relationships, Motivating and Inspiring, Communicating effectively skills.
Delivering business results under pressure, Championing Performance Improvement and Customer Focus skills.
Demonstrated Values of Excellence, Passion, Responsibility and Respect.

Nice To Haves

Experience of process improvement is a plus.
Experience of working in a Food Hygiene/Health & Safety/High Security environment preferred.
Previous knowledge of Airline Catering operations is preferred, but not essential.
Desirable specialization in logistics and/or supply chain management.

Responsibilities

Management and coordination of the 4 operating areas of Supply Chain & Internal Logistics: Purchasing, Warehouse, Internal Delivery System (IDS) & Forecasting and Planning (Short Term)
Purchasing: Business MRP and material ordering from suppliers in the right quantity, ensuring timely and safe transportation.
Warehousing: Reception, allocation, and storage of food (including frost, chilled, and ambient) and non-food material efficiently, ensuring compliance with Hygiene and Food Safety procedures.
IDS: Materials management and flow within the unit, management of internal order processes, inventory, replenishment quantities, and frequency.
Short term rostering and planning in coordination with the Forecasting and Planning Manager (OP&C department).
Coordination with other operational areas of the unit to ensure optimal service for internal customers.
Promote, develop, and support continuous improvement and operational excellence initiatives (e.g., GateOpex, Central and Local CI programs).
Align, implement, and continue to facilitate improvements to the agreed US/Group standard processes (forecasting, Planning, MRP, etc.), including best practice sharing with SC peers and OP&C.
Align material and labor targets with OP&C for the forecasting and planning process (including MPS alignment).
Responsible for KPIs within the area and facilitator of local OPRS and MIB meetings, as well as action points to manage improvements (including participation in PMO calls).
Accountable for department financial indicators (e.g., AvT, labor and material budget, CapEx, OpEx, etc.).
Responsible for labor adjustments to increase flexibility or productivity in the medium term.
Manage productivity and efficiency in the area, ensuring compliance with budget targets, monitoring and using corporate tools such as OPRS and Planning and Forecasting tool (DPR).
Monitoring and putting together performance reports for the business and customers.
Track & Analysis of incidences (I.F.B.L.) throughout own Department as well as through the entire IDS flow.
Resource optimization in the Department through process improvement, lean and continuous improvement principles.
Drive and perform continuous improvement in the area and in collaboration with other departments, both operational and support functions, especially with Procurement.
Participation in customer and authority audits.
Ensure compliance of procedures for Hygiene and Food Safety.
Actively recognize good performance in the team and promote the company reward and recognition scheme – People First behavior and actions.
Proactively manage Managers and Supervisors performances’, follow-up on staff performance by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Continuously improve quality and efficiency of the team.
Resolve conflict/provide solutions by exercising high levels of influencing, negotiation, and communication skills.
Be proactive and address issues when they show.
Serve as an operational and management source of expertise, and contribute to the success of the unit/senior management team as a whole – By supporting associated and unit wide initiatives.
Organize and lead operational meetings (e.g., MIB, Town halls, departmental meetings etc.).