Director, Supply Chain Operations

SPAN • San Francisco, CA

14d • Onsite

About The Position

SPAN is enabling electrification for all ⚡ We are a mission-driven company designing, building, and deploying products that electrify the built environment, reduce carbon emissions, and slow the effects of climate change. Decarbonization is the process to reduce or remove greenhouse gas emissions, especially carbon dioxide, from entering our atmosphere. Electrification is the process of replacing fossil fuel appliances that run on gas or oil with all-electric upgrades for a cleaner way to power our lives. At SPAN, we believe in: Enabling homes and vehicles powered by clean energy, Making electrification upgrades possible, Building more resilient homes with reliable backup, Designing a flexible and distributed electrical grid. We are seeking a Director with 15+ years of experience in infrastructure hardware manufacturing and strong project management expertise. This role manages end‑to‑end supply chain operation, including NPI and ramp up materials planning, market trend analysis, logistics & shipping hub operations, inventory management—and leads cross‑functional projects to ensure on‑time, cost‑efficient delivery of complex electrical panel control systems. Reporting into the Vice President of Supply Chain & Manufacturing Operations, the individual will be responsible for generating material plans and factory build plans and ensuring customer satisfaction via meeting on-time delivery metrics on an ongoing basis. The individual will lead a team of experienced professionals at multiple geographic locations worldwide providing world-class support for both internal and external customers. Besides having near-term execution responsibility, the individual will be responsible for driving increased automation and capability utilizing SPAN’ supply chain planning software tools. In addition, the individual will collaborate with teams that include Demand Planning, Sales, Product, Sourcing, Factories, Logistics, and IT to improve and automate supply chain and execution efficiencies. The individual will also contribute towards execution of the company’s overall strategy, financial initiatives, Digital Supply Chain Roadmap initiatives, and integrity of the Supply Chain.

Requirements

• 15+ overall years supply chain and high-tech industry experience or related field and 8+ years of leadership experience
• Extensive Supply Chain Operations leadership experience building and engaging global ODM, JDM, and CM partners
• BA/BS (Masters preferred) or equivalent experience
• Expertise in leading multiple supply chain management functions
• Outstanding negotiation skills and in executive supplier management
• Great communication and influencing skills working with engineering, finance, business units, and other supply chain functions
• High degree of integrity, initiative, and attention to detail
• Strong background in materials, planning, purchasing, logistics, and inventory control.
• ERP/MRP proficiency (NetSuite and Salesforce preferred).
• Proven ability to lead complex, cross-functional supply chain projects and implement large-scale planning systems.
• Strong analytical skills with the ability to interpret complex data, model scenarios, and present clear, data-driven recommendations.
• Demonstrated ability to create new processes and tools in high-growth, ambiguous environments (startups or business units that 5×–20×’d revenue in <5 years

Nice To Haves

• End-to-End Supply Chain Leadership
• Capacity & Materials Planning (PCBA, modules, final assembly)
• Data-Driven Decision Making & Analytics
• Cross-Functional Collaboration (Sales, Operations, Finance)
• Risk Mitigation & Business Continuity Planning
• Ability to thrive in a fast-paced, high-change environment

Responsibilities

• Develop and execute the strategic vision for the supply planning organization, aligning with overall business objectives and financial targets.
• Lead, mentor, and develop a high-performing team of supply planning professionals.
• Drive continuous improvement in planning processes, forecast accuracy, inventory optimization, and service levels.
• Lead materials planning, demand forecasting, and production readiness for SPAN programs.
• Manage the generation of a feasible supply plan that balances demand requirements, production capacity, inventory targets, and financial objectives.
• Drive the Supply Review stage of the Sales & Operations Planning (S&OP) process, providing clear direction on capacity utilization, inventory policy, and exception management.
• Establish and monitor key supply chain metrics (e.g., inventory turns, service level, forecast bias, constrained plan adherence) and implement corrective actions as necessary.
• Ensure alignment between the long-range strategic capacity plan and the near-term operational plan.
• Oversee daily operational execution with contract manufacturers (CMs) and key strategic suppliers, ensuring alignment on build plans, materials availability, quality performance, and delivery commitments. Drive accountability through structured governance, performance metrics, and proactive issue resolution to maintain uninterrupted production flow.
• Lead the execution of manufacturing, planning, and inventory strategies to guarantee product availability and mitigate global supply chain risks before they impact the customer.
• Oversee global logistics, import/export compliance, and 3PL/4PL hub operations.
• Maintain optimal inventory levels while reducing shortages, excess, and obsolescence.
• Manage cross‑functional projects for NPI (New Product Introduction) and capacity ramp‑ups.
• Direct global supplier performance management, ensuring alignment to critical metrics for quality, delivery, capacity, responsiveness, and cost.
• Partner closely with Engineering, Program Management, Finance, and Sales to ensure that CM decisions support product roadmaps and cost/performance targets.
• Coordinate supplier selection and alternative sourcing assessments for new programs.
• Collaborate with cross-functional groups to assess CM capacity, scalability, and investment requirements to guarantee global alignment with SPAN's growth roadmap.

Benefits

• Competitive compensation + equity grants at a well-funded, venture-backed company
• Comprehensive benefits: 100% employee premiums for base plans on medical, dental, vision with options for additional coverage.
• Parental leave up to twenty four (24) weeks depending on eligibility
• Comfortable, sunny office space located near BART and Caltrain public transit
• Strong focus on team building and company culture: Employee Resource Groups, monthly social events, SPANcakes recognition breakfast, lunch, and learns
• Flexible hours, one holiday per month, and flexible time off

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree