Director, Strategy Operations (Office of the Chief Strategy Officer)

CVS Health•New York, MA

2d•$100,000 - $231,540

About The Position

This role sits at the center of the Chief Strategy Officer’s agenda, partnering closely with the Chief of Staff to drive strategic priorities, operating rhythm, and executive decision-making. You will translate enterprise strategy into action—owning the coordination, materials, and governance that enable leadership teams to execute with clarity, speed, and accountability.

Requirements

10+ years of experience in strategy, consulting, business operations, project management, or a related field
Demonstrated experience supporting executive teams or C-suite leaders, including managing operating cadence and leadership priorities
Proven ability to lead complex, cross-functional initiatives without direct authority, influencing outcomes across matrixed organizations
Exceptional written and verbal communication skills, with the ability to independently produce executive-ready materials
Strong problem-solving and critical thinking capabilities, with the ability to synthesize complex information into clear insights and recommendations

Nice To Haves

Experience in management consulting, corporate strategy, or enterprise PMO environments
Experience working in highly matrixed, fast-paced organizations with competing priorities
Familiarity with healthcare or regulated industries is a plus

Responsibilities

Partner with the Chief of Staff to advance the Chief Strategy Officer’s priorities, leadership agenda, operating cadence, and leadership routines—including agenda setting, decision frameworks, and follow-through tracking
Develop executive-ready communications, presentations, briefing materials, and leadership readouts, synthesizing key decisions, risks, insights, and next steps with clear and consistent messaging
Coordinate and manage high-priority strategic initiatives across business units, ensuring alignment with enterprise goals and timelines
Act as a strategic delivery partner, managing deliverables in a fast-paced, client-service-oriented environment with shifting priorities
Establish and maintain governance mechanisms, including action trackers, decision logs, timelines, and progress reporting
Drive cross-functional collaboration and alignment across Strategy leadership, business partners, and enterprise stakeholders
Identify opportunities to improve operating processes, team effectiveness, and execution discipline across the Strategy organization