Director, Strategy & Growth

The Canada Life Assurance Company • Toronto, ON

5d • CA$114,200 - CA$164,200 • Hybrid

About The Position

Reporting to the AVP, Insurance Experience, the Director, Strategy & Growth is accountable for translating the Insurance Experience vision and strategic direction into actionable plans, prioritized initiatives and measurable outcomes. This role serves as a strategic partner to the AVP, leading strategic planning, growth opportunity assessment, portfolio budgeting and governance, and experience performance across Insurance Solutions.

Requirements

• 10+ years of progressive leadership experience in strategy, business management, customer experience, insurance, financial services or a related field
• Demonstrated experience developing strategic plans and translating strategy into execution through roadmaps, initiatives, and measurable business outcomes
• Strong strategic thinking and structured problem-solving capabilities, with the ability to navigate ambiguity and solve complex business challenges
• Experience evaluating growth opportunities, developing business cases, conducting market assessments and supporting investment decisions
• Strong financial acumen with experience managing budgets, developing business cases, forecasting and investment prioritization
• Strong leadership capabilities with a demonstrated track record of building, coaching and developing high-performing teams

Responsibilities

• Partner with the AVP, Insurance Experience to translate strategic priorities into actionable roadmaps, initiatives and business outcomes that drive a best-in-class advisor and customer experience
• Lead strategic analyses of growth opportunities, including direct-to-customer, emerging market opportunities and strategic partnerships
• Monitor industry trends, competitive developments, customer expectations and market dynamics to identify opportunities for innovation and growth
• Lead the annual planning and prioritization process, partnering with tech and delivery teams to assess costs and feasibility, and recommending investment, sequencing and backlog decisions
• Manage the Insurance Solutions initiative budget, ensuring the effective allocation of resources and investments
• Develop compelling executive-level presentations, strategic recommendations and business cases to support decision-making
• Lead, coach and develop a high-performing team while fostering a culture of accountability, collaboration, and continuous improvement
• Partner closely with Insurance Solutions, Technology and Operations to drive alignment through planning and execution of initiatives
• Champion advisor and customer-centric thinking across all strategic initiatives and business decision

Benefits

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company-matching pension plan, share ownership program and additional investment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed