Director, Strategic Projects - Global Payment Operations

Corpay • Toronto, ON

4d • CA$110,000 - CA$150,000 • Onsite

About The Position

Corpay is currently looking to hire a Director, Senior Projects within our Global Operations department. This position falls under our Cross-Border line of business. Coming from a background in Financial Services and specifically with complex global payment operations, you will be working on a number of high profile improvement projects within the operations team. This is a high-profile role that will report directly to the SVP, Global Operations and works and collaborates cross-functionally across the global business.

Requirements

• Bachelor’s degree in Business, Finance, or related field
• At least 7 years of experience in leading operational teams and/or client management function
• Experience in change management and stakeholder management
• Strong oral and written communication, interpersonal, presentation and organization skills
• Ability to effectively communicate with all levels of staff, management, and senior leadership
• Highly motivated to take ownership and drive initiatives with minimal direction
• Capacity to think strategically and innovatively

Responsibilities

• Ensuring the timely delivery of projects, that meet or exceed the agreed-upon metrics and/or goals
• Acting as a key driver for change within the business units aligned to supporting project execution and toll-gating
• Helping all impacted departments to learn, understand, and grow with the transformation
• Conducting in-depth analyses, including data collection, data analyses, and synthesis of data to generate key insights for projects
• Developing presentations for senior management to facilitate discussions on project or program progress, results and any additional assistance needed from them
• Generating insights based on tools including (but not limited to) customer interviews, market research, discussions with subject matter experts, focus groups, and surveys
• Ensuring disciplined, data-driven, well-documented approaches to improving end-to-end operational performance led by voice of the customer
• Quantifying impact of projects on financials, productivity, customer experience and compliance
• Promoting a risk-aware culture; ensure efficient and effective risk and compliance management practices by adhering to required standards and processes
• Developing and maintain positive relationships with senior leadership

Benefits

• Medical, Dental, Vision and Paramedical benefits, as of day one
• Optional company match RRSP program
• Virtual fitness classes offered company-wide
• Robust PTO offerings including major holidays, vacation, sick, personal, and volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

What This Job Offers

• Job Type: Full-time
• Career Level: Director