Director, Strategic Operations

RVO Health•New York, NY

2d•$153,065 - $167,000•Hybrid

About The Position

RVO Health is a health technology company focused on simplifying healthcare navigation, accessibility, and affordability. This role serves as a strategic and operating partner to the EVP and Chief Business Officer (CBO) of RVO Health's Media business. The Director will translate business priorities into actionable plans across various departments, ensure leadership alignment, and drive measurable results. This position also involves leading the Product Operations & Enablement team to support key business objectives. The role requires driving key initiatives, enhancing business performance and accountability, and adapting to changes in consumer behavior, AI, search, and advertiser needs. The ideal candidate will be adept at developing recommendations, managing complex projects, and executing detailed plans.

Requirements

8+ years of relevant experience in strategy, business operations, marketing, consulting, corporate development, media, digital health or a related field.
A track record of managing complex initiatives with multiple stakeholders and delivering measurable business outcomes, including work led without formal authority.
Experience working closely with senior leaders, influencing VP-level stakeholders, and constructively challenging assumptions and commitments.
Strong strategic, analytical and financial skills, with the ability to diagnose performance, weigh tradeoffs and recommend action.
Excellent written and verbal communication and storytelling skills, including the ability to build compelling presentations and adapt to different audiences.
Strong ownership, discretion and interpersonal judgment. Comfortable turning ambiguity into a plan, managing competing priorities and working independently in a changing environment.

Nice To Haves

Experience in media or digital health, or depth in one or more of commercial marketing, AI, sales enablement, media planning or learning and development, is a plus.

Responsibilities

Drive strategic initiatives: Lead executional planning for priority projects set by the CBO, establishing clear owners, milestones and outcomes. Work through obstacles and help stand up new initiatives before transitioning them to permanent owners.
Support operating discipline: Manage the leadership team's operating cadence, track progress against decisions and commitments, and give the CBO the visibility needed to drive accountability.
Improve business performance: Partner with Strategy, Finance and Revenue Operations to track performance, flag gaps and help drive corrective action.
Support transformation: Analyze growth opportunities, investments and business models, and turn recommendations into executable plans.
Fill critical capability gaps: Lead selected operational and marketing initiatives, drawing on expertise in areas such as commercial marketing, AI, enablement, media planning or learning and development.
Strengthen executive communication: Build clear recommendations and presentations for executive and leadership audiences, and contribute to Board and external materials. Partner with Marketing on priority decks, positioning and storytelling.
Extend the CBO's reach: Represent the CBO in selected meetings, follow decisions through to completion, and support planning cycles, organizational initiatives and strategic partnerships.