Director, Stadium Operations

Sacramento River CatsWest Sacramento, CA
$75,000 - $85,000Onsite

About The Position

The Director of Stadium Operations oversees the day-to-day stadium operations, maintenance, and ballpark cleanliness at Sutter Health Park, ensuring the facility is always show-ready, organized, and fully operational for all baseball games and special events throughout the year. This role plays a key part in delivering a safe, welcoming, and exceptional guest experience. The Director will lead operational planning and execution across facility operations, maintenance, and event logistics while working closely with internal departments and third-party vendors. The position supports the Vice President of Stadium Operations in implementing operational strategies, overseeing staff, and managing stadium systems, infrastructure, and capital improvement initiatives.

Requirements

  • Demonstrated experience managing teams and developing staff in a facility operations environment.
  • Strong written and verbal communication skills with excellent organization and time management abilities.
  • Ability to plan, schedule, and direct maintenance work and operational staff.
  • Strong analytical, decision-making, and problem-solving skills.
  • High attention to detail with the ability to manage multiple priorities simultaneously.
  • Proficient with Microsoft Office (Outlook, Excel, Word) and project/task management systems.
  • Ability to work evenings, weekends, and holidays as required by baseball games and stadium events.
  • 7–10 years of experience in stadium operations, facility management, or large multi-use entertainment venues.

Nice To Haves

  • Bachelor’s degree in Business, Sports Management, Facility Management, or related field preferred.
  • Technical knowledge in building maintenance systems such as electrical, mechanical, HVAC, carpentry, or plumbing preferred.
  • Experience working in a large sports or entertainment venue environment preferred.

Responsibilities

  • Plan, direct, coordinate, and review operational work plans for stadium maintenance, facility operations, and event readiness.
  • Ensure the stadium remains show-ready through proper maintenance, cleanliness, and operational preparedness.
  • Direct and supervise stadium maintenance operations including building systems, mechanical systems, electrical systems, and plumbing.
  • Monitor facility systems including building automation systems to ensure proper performance and efficiency.
  • Oversee stadium cleaning operations and ensure vendors maintain high standards of ballpark cleanliness.
  • Support operational planning and execution for baseball games, concerts, and other stadium events.
  • Coordinate event logistics with internal departments including Guest Services, Security, Parking, and Events.
  • Ensure operational readiness for all events and troubleshoot operational issues in real time.
  • Assist in determining, planning, and executing capital improvement projects to enhance stadium operations and infrastructure.
  • Work with property management, engineering teams, contractors, and vendors on facility upgrades and improvement initiatives.
  • Help evaluate energy efficiency initiatives and sustainability improvements throughout the stadium.
  • Work closely with local governing officials, law enforcement, and Fire/Medical agencies to maintain a safe environment for guests and employees.
  • Implement and maintain operating policies and procedures consistent with applicable laws, safety regulations, and league requirements.
  • Ensure compliance with MiLB, MLB, and industry operating standards.
  • Serve as liaison to public utilities, environmental, and energy agencies when required.
  • Manage relationships with operational vendors including maintenance contractors, cleaning services, and engineering providers.
  • Coordinate work with outside vendors and contractors to maintain stadium infrastructure and operations.
  • Review, analyze, and evaluate business procedures to improve operational efficiency.
  • Implement policies and procedures that enhance day-to-day stadium operations.
  • Assist with the planning and management of the Stadium Operations budget.
  • Responsible for interviewing, hiring, training, and supervising Stadium Operations and Parking staff.
  • Plan, assign, and direct work while evaluating performance and providing staff development.
  • Foster a positive team environment focused on delivering world-class service to guests, partners, and clients.
  • Coordinate and oversee work performed by third-party contractors, vendors, and engineering services.
  • Serve as a member of the stadium emergency response leadership team.

Benefits

  • Relocation bonus for candidates relocating from outside the Northern California Region
  • Comprehensive Medical, Dental and Vision benefits for employees and dependents
  • Employer 401K match
  • Self-Directed Paid Time Off
  • Parental Leave
  • Sacramento River Cats, Athletics home tickets, team store discounts, and more!
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