Director/Sr. Director - Software Engineering

Salesforce•San Francisco, CA

1d•$197,300 - $401,400•Remote

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Requirements

10+ years of software engineering experience, including at least 5 years in a significant leadership role.
Proven track record building and operating large-scale distributed systems — microservices, service mesh, and event-driven architectures.
Hands-on experience with Kubernetes, observability, and cloud infrastructure.
Excellent communication skills, effective with both technical and non-technical audiences.
Comfortable managing multiple competing priorities in a fast-paced environment.
Proven track record leading large-scale distributed systems and translating complex backend constraints into clear business tradeoffs for executive audiences.
Ability to influence effectively without direct authority, building buy-in across complex organizational structures for large technical initiatives.
Strong judgment on product and system design principles, with the ability to evaluate architectural integrity.
Communicate clearly with both technical and non-technical stakeholders and manage competing priorities well in a fast-paced environment.

Nice To Haves

Active, hands-on experience with AI development tools, along with the technical depth to evaluate architectural integrity of AI-generated output and make informed decisions about it.
Experience assessing engineering candidates on prompt formulation, evaluating AI outputs, and orchestrating multi-agent workflows, in addition to core technical skills.
Hold a degree in Computer Science or a related technical field.

Responsibilities

Define and execute a long-term roadmap for backend services, focused on high availability, low latency, and massive scalability.
Drive alignment across cross-functional teams and architecture councils so your team's work integrates seamlessly with the broader engineering organization.
Hire, develop, and retain a strong engineering organization of 15–40+ engineers, including managers and individual contributors, fostering a culture where engineers are empowered to innovate.
Own the full software development lifecycle, championing continuous integration and continuous delivery (CI/CD), automated testing, and secure-by-design practices; participate in high-level design reviews and help troubleshoot architectural issues in Java, Golang, or Python environments.