Director/ Sr. Director, Product

Markel • Cranston, RI

3d

About The Position

If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Director/Senior Director, Workers Compensation Product Management is a senior leadership role responsible for the strategic, analytical, and operational management of Markel’s Workers Compensation product portfolio within the Workers Compensation & Small Commercial Business Unit. This role serves as a critical partner to underwriting, actuarial, distribution, claims, operations, and technology teams, with accountability for portfolio profitability, product strategy, underwriting discipline, and scalable growth. The Director/Senior Director will lead efforts to optimize portfolio performance, expand and refine underwriting appetite, strengthen pricing and underwriting tools, enhance automation, and identify both organic and inorganic growth opportunities—while ensuring alignment with Markel’s risk culture and long term financial objectives.

Requirements

• Bachelor’s degree required; advanced degree (MBA, MS, or equivalent) preferred.
• 10+ years of experience in Workers Compensation insurance, with deep exposure to underwriting, product management, pricing, or actuarial disciplines.
• Demonstrated success managing complex insurance portfolios and driving profitability.
• Strong analytical skills with the ability to translate data into strategic decisions.
• Proven leadership experience in cross‑functional, matrixed environments.
• Excellent communication skills with the ability to engage senior leaders and technical teams alike.
• US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Responsibilities

• Portfolio & Performance Management Maintain overall responsibility for Workers Compensation portfolio performance, ensuring sustainable profitability and growth. Translate portfolio insights into actionable underwriting, pricing, and appetite decisions.
• Pricing, Rate Indications & Filings Partner closely with Actuarial to develop rating strategies. Lead the development and enhancement of pricing models, decision-support tools, and analytical frameworks for underwriting teams.
• Underwriting Guidelines & Authority Own and regularly refine Workers Compensation underwriting guidelines, authority, and referral thresholds. Provide oversight of delegated underwriting authority. Ensure strong controls, performance monitoring, and alignment with Markel standards.
• Underwriting Training & Quality Assurance Provide regular training in partnership with underwriting leadership. Identify trends, control gaps, and improvement opportunities via the Business Quality Review (BQR) process; partner with underwriting and operations to address findings.
• Growth Strategy & Expansion Initiatives Identify and evaluate inorganic growth opportunities, including acquisitions, program partnerships, and new distribution models. Review and support large account expansion opportunities and strategic deals. Assess market needs, competitive dynamics, regulatory considerations, and operational feasibility.
• Leadership & Collaboration Serve as a trusted strategic advisor to underwriting, actuarial, claims, distribution, operations, and technology leaders. Lead, mentor, and develop product management talent, fostering a culture of accountability, curiosity, and continuous improvement.

Benefits

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Director