About The Position

At Zelis, we Get Stuff Done. So, let’s get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview As the Senior Director of Product Engineering, you will lead a high-performing global team of software engineers and engineering managers within our Technology organization. Reporting to the Member Engagement & Transparency CTO, you will play a key role in delivering scalable, high-quality solutions that power provider search, rate calculation, care alerts, and provider network insights. You will oversee both platform and service engineering teams, partnering closely with Product to execute against a product-led modernization strategy and Powered-By API vision. This role emphasizes strong execution, people leadership, and technical stewardship to enhance client and member experiences.

Requirements

  • 10+ years of experience in Product and/or Data Engineering, with 5+ years leading teams, including managing managers
  • Bachelor’s degree in a related field required; Master’s degree preferred
  • Strong familiarity with technologies aligned to our stack (e.g., Ruby on Rails, C#, Angular, JavaScript, AWS, caching and persistence technologies)
  • Proven experience leading distributed teams and delivering complex, scalable systems
  • Demonstrated ability to drive execution of technical initiatives and support organizational change
  • Demonstrated understanding of cloud utilization and total cost of tech ownership
  • Proven track record with legacy app modernization and performance optimization

Responsibilities

  • People Leadership Foster a collaborative, inclusive engineering culture that values diverse perspectives and continuous learning
  • Provide coaching and mentorship to managers and senior engineers, strengthening leadership depth and team effectiveness
  • Support organizational priorities through thoughtful talent planning, development, and retention strategies
  • Partner with leadership to reinforce a culture of accountability, transparency, and engagement
  • Engineering Strategy and Execution Translate enterprise and product strategy into clear engineering priorities, roadmaps, and deliverables
  • Partner closely with Product and Architecture to deliver scalable, customer-centric solutions
  • Drive adoption of modern engineering practices and technologies to improve speed, quality, and reliability
  • Ensure strong alignment across platform and service teams to deliver cohesive, integrated capabilities
  • Operational Excellence Establish and maintain engineering standards, processes, and metrics to drive consistent, high-quality delivery
  • Optimize team performance through data-driven insights, continuous improvement, and effective resource allocation
  • Promote cross-functional collaboration to ensure seamless execution across Technology, Product, and business partners
  • Support operational rigor across global teams, ensuring effective delivery across time zones
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