Director, Special Projects & Internal Communications

KIPP NYC Public Schools•New York, NY

3d•Hybrid

About The Position

KIPP NYC Public Schools is seeking a Director, Special Projects & Internal Communications to support the execution of critical organizational work. This role will focus on internal corporate communications, governance operations, and the development and oversight of the organization’s intranet (60% of the role). Additionally, the Director will contribute to high-priority cross-functional initiatives and special projects as needed (40% of the role). The ideal candidate will possess a blend of strong corporate communications experience, operational rigor, and disciplined project management capabilities. This is a full-time position with a hybrid schedule, requiring a minimum of three in-person days per week at the KIPP NYC Midtown Manhattan office, with potential travel to KIPP NYC campuses across the Bronx, Brooklyn, and Manhattan.

Requirements

5+ years of progressively complex project management, internal communications, or operational execution experience within dynamic environments.
Demonstrated ability to effectively manage multi-stakeholder initiatives from planning through execution.
Experience using PM tools like Asana, a must.
Strong communication skills, including the ability to build dynamic slide decks, draft communications, and create effective graphic design.
Excellent presentation, public speaking skills and meeting facilitation skills.
Strong judgment, professionalism, and discretion when managing sensitive information and executive-level operational work.
A Bachelor’s degree is required.

Nice To Haves

Project management training or certification is a plus.
Experience working with web-based platforms, content management systems, intranets, collaboration tools, or employee portals, preferred.
Energized by creating and championing the systems that bring structure and clarity to ambiguity.
Naturally builds strong, collaborative relationships with individuals from diverse backgrounds and experiences across the organization.
A healthy measure of the character traits we value: zest, grit, hope, social intelligence, gratitude and a sense of humor.

Responsibilities

Lead the creation, planning, and execution of the internal communications function, including developing an organizational editorial calendar aligned to the year's arc.
Manage workflows and partner with the Marketing and Communications team to ensure content aligns with KIPP NYC brand standards.
Collaborate with HR, IT, Operations, and other department leaders to publish timely and relevant internal updates.
Translate organizational priorities and initiatives into clear internal communications and supporting materials for staff audiences.
Project manage the implementation of the organization’s intranet platform, including planning, rollout, adoption, and ongoing operational management.
Lead the non-technical implementation work required to operationalize the intranet platform, including content organization protocols, user support, and training.
Establish publishing practices, maintenance workflows, and coordination processes to keep the intranet current, accessible, and useful.
Support change management and adoption efforts, ensuring staff engagement and sustained utilization.
Monitor engagement, adoption, and usage metrics to inform continuous improvement of the intranet.
Build and maintain operational systems and documentation management processes to support coordinated governance and reliable management of board-related information.
Manage the preparation, organization, archival, and distribution of governance materials, including board meeting minutes, resolutions, agendas, and supporting documentation.
Coordinate the filing, publication, and maintenance of governance-related records across internal systems and external-facing platforms.