Director, Space Management and Operational Readiness (CON)

Scarborough Health Network•Toronto, ON

2d•CA$69 - CA$80•Onsite

About The Position

Scarborough Health Network (SHN) is seeking an innovative and strategic leader to join our team as Director, Space Management & Operational Readiness. Reporting to the Associate VP, Infrastructure and Facilities, the Director provides leadership and oversight for organization-wide space management, operational readiness, and transition planning initiatives that support SHN's continued growth, redevelopment, and modernization efforts. As a key member of the leadership team, the Director is responsible for optimizing the planning, utilization, activation, and transition of clinical and administrative spaces across the organization. Working collaboratively with clinical, operational, and project stakeholders, the Director ensures new and redeveloped facilities are designed, equipped, and operationally ready to deliver safe, efficient, and patient-centred care. This role champions space planning, workflow optimization, operational readiness, change management, and transition strategies that align with SHN's strategic priorities, regulatory requirements, and commitment to operational excellence.

Requirements

Undergraduate Degree in Architecture, Engineering, Urban Planning, Construction Management, Healthcare Planning, Facilities Management, or a related field.
Master's Degree in Business Administration (MBA), Health Administration, Engineering, Planning, or equivalent graduate education.
Minimum 10-15 years of progressive leadership experience in healthcare redevelopment, facilities planning, space management, operational readiness, project delivery, capital planning, or related fields.
Minimum five (5) years of management experience leading multidisciplinary teams and complex initiatives.
Demonstrated experience leading large-scale redevelopment, capital infrastructure, activation, transition, or operational readiness projects.
Strong knowledge of healthcare planning principles, healthcare facility standards, building codes, accessibility legislation, and accreditation requirements.
Proven expertise in stakeholder engagement, organizational change management, project governance, and strategic planning.
Demonstrated experience managing operating and capital budgets.
Strong analytical, communication, negotiation, and relationship management skills.
Experience leading cross-functional teams in complex healthcare environments.

Nice To Haves

Project Management Professional (PMP) designation.
Evidence-Based Design Accreditation and Certification (EDAC).
Professional designation with the Ontario Association of Architects (OAA), Professional Engineers Ontario (PEO), or equivalent professional body.
Healthcare Redevelopment, Operational Readiness, Transition Planning, or Facilities Management certifications.
Experience with healthcare space management technologies, CAFM systems, or space utilization platforms.
Experience leading major hospital redevelopment, expansion, activation, or campus transformation initiatives.
Lean, Continuous Quality Improvement, or Change Management certification.
Ability to speak another language.

Responsibilities

Ensures efficient workflows, safety, accessibility, and compliance with healthcare design, CSA guidelines, and other regulatory standards.
Establishes organization-wide furniture standards that support operational consistency, infection prevention and control, ergonomics, and Occupational Health & Safety (OH&S) requirements.
Manages furniture and Non-Clinical equipment procurement, budgets, vendor relationships, RFP processes, and contract administration.
Promotes safe and efficient environments through ergonomic design, workflow optimization, and risk mitigation strategies.
Maintains design standards and specifications that incorporate evidence-based design, innovation, sustainability, and operational best practices.
Oversees space utilization and inventory management, including occupancy analysis, move coordination, and space allocation planning.
Directs operational readiness and transition planning activities, including activation strategies, governance, stakeholder engagement, readiness assessments, and move management.
Collaborates with clinical and operational leaders to implement future-state models of care, optimize workflows, and align operational processes with new facilities and technologies.
Leads workforce readiness initiatives, including staffing planning, training, orientation, competency development, and change management.
Oversees facility activation, commissioning, and testing activities to ensure facilities, equipment, technology, and operational resources are ready for occupancy.
Develops risk management, emergency preparedness, and business continuity plans while leading post-occupancy evaluations and continuous improvement initiatives.
Provides strategic leadership for departmental operations, financial management, workforce planning, stakeholder relations, regulatory compliance, performance measurement, and organizational transformation.