Director Solutions Design

Ryder Supply Chain SolutionsNovi, MI
$190,000 - $195,000Onsite

About The Position

The Director Solutions Design is a supporting leadership role that is aligned by either industry verticals or by design discipline and helps manages the new business pursuit team and individual opportunities. The incumbent will manage a sub-set of pursuit team members to help successfully lead the pursuit from start to finish throughout the various stages of the pursuit all the way through successful transition during startup. He/She will lead and manage a sub-set of SD team members and/or specializes in a select design discipline (transportation, warehousing or network design). They will develop overall pursuit response strategy and how to respond to the client and will develop, mentor & advise a sub-set of SD team members on modeling and design techniques to create, re-design, or optimize logistics networks. The incumbent will act as a specific solution design specialist and customer-focused leader. They will effectively communicate the design and solution to internal stakeholders & the client using advance analytical techniques and concepts to understand the business. Ryder's Solution Design (SD) associates are responsible to support the growth of our Supply Chain Solutions & Dedicated Transportation Solution offerings by developing, designing and winning new business through: - Designing solutions that deliver financial value to our Customers - Demonstrating an understanding of our Customer's business - Providing feasible designs that are aligned with our Customer's needs - Helping the pursuit team with shaping wins plans consistent with our solution design - Providing sustainable designs that are aligned with Ryder's operational & technical capabilities - Writing and delivering a compelling proposal that influences the customer decision to select Ryder - Support awarded business throughout the startup process, successfully transitioning design and proposal assumptions to Operations and SCE CI resources through the Customer Due Diligence process.

Requirements

  • Bachelor's degree required in Engineering, Business, Supply Chain Management or Industrial Engineering
  • Ten (10) years or more in the Transportation industry(e.g., Truckload, Multi-stop TL, LTL, Intermodal, Bulk, Rail, or Parcel services) required
  • Ten (10) years or more in the Warehousing and/or Manufacturing industry (e.g., Industrial Engineering, Warehouse Operations, Operations) required

Nice To Haves

  • Master's degree preferred in Engineering, Business, Supply Chain Management or Industrial Engineering
  • Superb data organization and cleansing skills
  • Exhibit advanced skills and concepts using design applications, tools, techniques, and methodologies to analyze and design complex transportation and warehousing networks
  • Familiarity in simulation tools, transportation & warehouse management systems, ERPs, Automation, MHE, Visibility Tools, and industry leading technologies
  • Ability to influence the project teams by using facts, statistics, and analytics
  • Comprehend complex supply chain and transportation solutions and segment design processes into manageable elements and process steps
  • Excellent verbal, written and presentation skills, including the ability to translate complex designs, concepts, and regulations into terms readily understood
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

Responsibilities

  • Support the bid submission process by reviewing RFP documents, understand objectives, develop questions to clarify gaps and develop initial hypothesis specific to a specific solution design that solves our customer's needs & delivers unique value
  • Meet frequently with customers and cross-functional bid response team.
  • Support technical review presentations and design validation meetings
  • Lead consulting projects that involve understanding customers’ pain-points developing and presenting solutions
  • Data validation, cleansing, profiling, baseline development & defining scenarios to model
  • Develop and improve engineering tools and methodologies to ensure industry best practices
  • Coaching of Solution Design team to effectively lead cross-functional teams in the design of customized supply chain solutions, and the articulation of the solution, value proposition and differentiators associated with each solution.
  • Maintain & execute formal onboarding and training programs for direct reports, indirect reports, business development team (sales), and additional functional team members as needed.
  • Employee development and succession planning
  • Drive continuous improvement initiatives and facilitate collaborative planning across functional teams to improve sales effectiveness. Areas of focus to include sales pursuit process, sales and solution design training, solution development, sales operations discipline, go-to-market planning, product development, competitive market analysis, and corporate strategy alignment

Benefits

  • comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options
  • paid time off for vacation, illness, bereavement, family and parental leave
  • a tax-advantaged 401(k) retirement savings plan
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