Director - Software Engineering, Salesforce

Ally•Detroit, MI

1d•$135,000 - $235,000

About The Position

Ally Financial is seeking a Director of Software Engineering to lead the engineering strategy and delivery of its enterprise Salesforce platform. The role provides strategic and people leadership across Salesforce development teams and is accountable for execution, engineering quality, resource and financial management, and business outcomes. The Director partners with Product, Architecture, Business, Data, Security, and technology leaders to deliver scalable Salesforce solutions that improve customer and teammate experiences, increase operational efficiency, and support Ally’s digital strategy. The role also oversees complex Salesforce programs, guides architecture and solution design, establishes engineering standards, ensures enterprise controls and quality, manages budgets and workforce capacity, develops technical leaders, and communicates strategy, progress, risks, and recommendations to senior leaders.

Requirements

At least 7 years of experience in software engineering, technology delivery, or platform leadership, including experience leading engineering managers or multiple development teams.
Experience leading multiple software engineering teams and complex technology initiatives within a large enterprise.
Ability to define and execute technology strategies and roadmaps aligned with business objectives and measurable outcomes.
Strong people leadership experience, including developing engineering managers, technical leaders, and distributed teams.
Deep understanding of Salesforce architecture, platform governance, and declarative and programmatic development, including Apex, Lightning Web Components, Flow, security, and data models.
Strong knowledge of enterprise integrations, APIs, middleware, OAuth, Salesforce platform limits, automated testing, DevSecOps, CI/CD, and release management.
Ability to manage complex delivery portfolios, budgets, workforce plans, vendors, technical debt, and competing priorities.
Strong executive communication and influencing skills, including the ability to translate business objectives into scalable solutions and explain technical decisions, risks, and trade-offs.
Significant experience leading enterprise Salesforce implementations, engineering teams, or platform organizations.
Experience delivering customer service, contact center, CRM, or digital servicing solutions within a regulated enterprise or financial services environment.
Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related discipline, or equivalent practical experience.

Nice To Haves

Salesforce architecture or development certifications.
Experience with Salesforce products such as Service Cloud, Financial Services Cloud, Experience Cloud, Data Cloud, or Agentforce.

Responsibilities

Define and execute the vision, strategy, and roadmap for Ally’s Salesforce platform, aligned with business objectives and measurable outcomes.
Lead multiple Salesforce engineering teams and establish expectations for delivery, technical quality, accountability, and continuous improvement.
Partner with Product, Architecture, and business leaders to translate strategic priorities into scalable Salesforce capabilities and executable delivery plans.
Oversee complex Salesforce programs, with accountability for scope, schedule, budget, quality, dependencies, and business outcomes.
Guide Salesforce architecture and solution design, balancing configuration, low-code capabilities, custom development, integration, and reuse to reduce unnecessary complexity.
Establish and enforce engineering standards for Apex, Lightning Web Components, Flow, APIs, automated testing, code reviews, documentation, secure development, and CI/CD.
Ensure Salesforce solutions meet enterprise expectations for security, privacy, accessibility, resiliency, regulatory compliance, performance, and supportability.
Lead adoption of Salesforce capabilities, including Service Cloud, Financial Services Cloud, Experience Cloud, Data Cloud, and Agentforce, according to business priorities and measurable value.
Manage workforce planning, resource allocation, budgets, vendors, and delivery capacity across employee, contractor, onshore, and offshore teams.
Build and develop engineering managers, technical leaders, developers, administrators, and platform specialists through coaching, feedback, and career development.
Communicate platform strategy, delivery progress, investment needs, risks, trade-offs, and recommendations to senior business and technology leaders.

Benefits

Market-competitive base pay and pay-for-performance incentives based on personal and company goals.
At least 20 paid time off days, 11 paid holidays, and 8 hours of annual volunteer time off; amounts and program details vary by start date, employment status, and management level.
401(k) retirement savings plan with matching and company contributions.
Student loan paydown and 529 educational savings assistance programs.
Tuition reimbursement.
Employee stock purchase plan.
Financial learning center and financial coach access.
Flexible medical, dental, and vision insurance options.
Employee, spouse, and child life insurance.
Short- and long-term disability insurance.
Health Savings Account with employer contributions and Healthcare Flexible Spending Account.
Critical illness, accident, and hospital indemnity insurance.
Total well-being program supporting physical, social, emotional, and financial well-being.
Adoption, surrogacy, and fertility assistance.
Paid parental and caregiver leave.
Dependent Day Care Flexible Spending Account, backup child and adult/elder care days, and childcare discounts.
Employee Assistance Program.
Subsidized and discounted Weight Watchers program and other employee discount programs.
Depending on the role, potential travel allowances, relocation assistance, signing bonus, and/or equity.