Director, Software Engineering
About The Position
ModMed is hiring a driven, technically hands-on Director of Software Engineering to lead our Shared Services Platform value stream. This critical organization provides the foundational "engine" for the ModMed ecosystem, consisting of two high-impact Agile Release Trains (ARTs): mmAuth (Identity & Access Management) and mmPay (Payment Orchestration). The incumbent is responsible for building a high-performing engineering organization that treats internal platforms as products. You will foster a culture of extreme ownership, performance, and craftsmanship, ensuring that our identity and payment services are the most reliable, secure, and scalable components in our stack. This is not an "ivory tower" role; we are looking for a leader who can dive into an architectural diagram or a code review while simultaneously scaling a multi-train organization.
Requirements
- 10+ years of experience managing engineering teams, with a proven track record in Platform Engineering or Shared Services .
- Bachelors in Computer Science or related field
- Strong domain expertise in Identity (IAM) and/or FinTech/Payments .
- Deep understanding of OAuth2, OIDC, and SAML2 ; you should be able to speak fluently about token exchange, scopes, and federation.
- Expert-level understanding of Java or .NET and SOA/Microservices architecture.
- Practical experience implementing AI tools within the SDLC to drive engineering efficiency.
- 5+ years of experience with Agile/Scrum; experience navigating SAFe (Scaled Agile Framework) or managing multiple release trains is highly preferred.
- A relentless focus on Scalability, Reliability, and Security . You understand that for mmAuth and mmPay, a millisecond of latency or a percentage drop in uptime has a massive downstream impact.
- Strong command of ALM tools, CI/CD pipelines, and automated testing suites (unit, integration, load, and vulnerability scanning).
- High emotional intelligence with the ability to motivate engineers, influence stakeholders, and proactively take ownership of the most difficult platform challenges.
Nice To Haves
- Experience with Keycloak and Adyen is a significant plus.
Responsibilities
- Lead the Shared Services Value Stream: Direct two specialized Agile Release Trains: mmAuth: Powering seamless, secure access using Keycloak and industry-standard protocols ( OAuth2, OIDC, SAML2 ). mmPay: Managing mission-critical payment processing (Patient/Provider) integrated with Adyen .
- Foster a "Platform as a Product" Culture: Push ownership and accountability down to the pod level, ensuring teams don't just "ship code" but "own the service" (including uptime, latency, and developer experience).
- Hands-on Technical Leadership: Actively participate in architectural decisions and system design. You should be able to challenge technical assumptions and guide teams through complex integrations with 3rd party providers like Adyen or Keycloak.
- AI-Driven Acceleration: Champion the use of AI-assisted development (e.g., GitHub Copilot, automated testing agents) to increase velocity, improve code quality, and reduce toil across the value stream.
- Operational Excellence: Establish rigorous engineering metrics (SLIs/SLOs) focusing on the performance and high availability required for identity and financial transactions.
- Strategic Alignment: Align the platform roadmap with the needs of various ModMed product lines, ensuring that shared services accelerate—rather than bottleneck—company-wide innovation.
Benefits
- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
- Generous Paid Time Off and Paid Parental Leave programs
- Company paid Life and Disability benefits
- Flexible Spending Account
- Employee Assistance Programs
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
- Global presence and in-person collaboration opportunities
- dog-friendly HQ (US)
- Hybrid office-based roles and remote availability for some roles
- Weekly catered breakfast and lunch
- treadmill workstations
- Zen, and wellness rooms within our BRIC headquarters.
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What This Job Offers
Job Type
Full-time
Career Level
Director
