Director, Software Engineering
About The Position
ProForce is seeking a Director of Software Engineering to lead the evaluation, strategy, architecture, and delivery of software solutions across the organization. This is a highly technical, hands-on leadership role responsible for ensuring all software - whether developed internally, by consultants, or by third-party vendors - meets the highest standards for quality, scalability, maintainability, and business value. Unlike a traditional people-management position, this role focuses on technical leadership, architecture oversight, software governance, and strategic execution. You will work closely with business leaders to identify opportunities, define requirements, evaluate existing solutions, and guide development efforts from concept to production. The ideal candidate is equally comfortable discussing business objectives with executives, reviewing code with developers, evaluating vendor deliverables, and personally contributing to software solutions when needed.
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related field (or equivalent practical experience).
- Proven experience leading software architecture, application development, and technology strategy in a fast-paced environment.
- Strong hands-on development experience with: React, Python, SQL
- Experience designing and supporting modern web applications, APIs, and distributed systems.
- Strong understanding of software architecture patterns, system design, and application scalability.
- Experience working with third-party development firms, consultants, and offshore development teams.
- Ability to review, evaluate, and improve existing codebases developed by others.
- Experience translating business requirements into technical solutions.
Nice To Haves
- Experience with cloud platforms such as Google Cloud Platform and AWS.
- Experience building and integrating AI/LLM-powered applications and automation workflows.
- Experience with CI/CD pipelines, DevOps practices, and modern deployment workflows.
- Experience integrating enterprise systems such as CRM, telephony, and customer service platforms.
- Knowledge of cybersecurity best practices and secure software development methodologies.
- Familiarity with workflow automation tools such as Zapier.
Responsibilities
- Serve as the organization's technical authority on software architecture, development standards, and technology selection.
- Evaluate internally developed applications and determine whether solutions should be maintained, enhanced, refactored, or replaced.
- Establish engineering best practices, coding standards, documentation requirements, and software governance processes.
- Ensure all software solutions are scalable, maintainable, secure, and aligned with long-term business objectives.
- Drive technical roadmaps and software modernization initiatives.
- Review and assess work performed by outsourced development partners and consultants.
- Ensure development efforts meet quality, performance, security, and maintainability standards.
- Provide architectural guidance and technical direction to internal and external development teams.
- Conduct code reviews and technical evaluations when necessary.
- Transform prototypes, proof-of-concepts, and business ideas into production-ready solutions.
- Collaborate with department leaders to identify opportunities for automation, efficiency, and innovation.
- Translate business requirements into clear technical specifications and development plans.
- Act as a bridge between business stakeholders and technical resources.
- Recommend technology solutions that improve operational performance and customer experience.
- Lead the company's software and AI strategy, ensuring solutions are integrated, scalable, and aligned with organizational goals.
- Evaluate emerging technologies and AI tools to eliminate redundancy and maximize business impact.
- Partner with data engineering and analytics teams to ensure systems include robust logging, monitoring, and feedback mechanisms.
- Promote a data-driven approach to application development and continuous improvement.
- Ensure software systems maintain high levels of reliability, performance, and compliance.
- Oversee technical documentation, change management, and software lifecycle practices.
- Identify technical debt and develop plans for remediation and modernization.
Benefits
- Comprehensive benefits package (medical, dental, vision, 401k, etc.)
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What This Job Offers
Job Type
Full-time
Career Level
Director
