Director - Software Engineering

Salesforce•San Francisco, CA

12d

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The Salesforce Edge service provides a secure and compliant mechanism for this global user base to achieve better performance. In addition to the ingress services, the Edge team is also responsible for the egress gateways that provide security and visibility into connections that go out of the data center. We are looking for a people leader who can manage and drive the team doing the design and implementation of the service. We intend to transform our current software stack to adopt more cloud native primitives to build a more reliable, scalable, and feature-rich delivery platform. Our software stack is based on leading open source software projects like Nginx. The opportunities to enhance the capabilities of the OSS software and contribute back to the community are immense. We are looking to add experienced leader in distributed systems engineers who is passionate, hungry for new challenges, can step up and help deliver on that vision.

Requirements

9+ years of experience with at least 4 years of management experience
Experience with Golang, Java and/or C++ in a Linux/UNIX data center environment
Experience with live site / production service ownership
Experience with distributed system design
Experience owning and operating multiple instances of a mission critical service
Experience with Agile development methodology and Test-Driven Development
Experience using telemetry and metrics to drive operational excellence

Nice To Haves

Familiar with public cloud services with AWS and Google Cloud Platform
Experience with Networking - TCP, TLS, DNS

Responsibilities

Experience managing team of passionate engineer including recruitment
Experience and passion for service ownership, building reliable/self-healing services.
Experience working in a complex team environment.
Able to deliver under pressure and dependency constraints.
Experience building large scale distributed systems, especially in cloud environments
Good knowledge with network technologies, such as TCP/IP, DNS, TLS termination, HTTP proxies, etc.
Experience at Scrum or other agile development methodologies, with attention to code quality, delivering secure code
You have experience balancing live-site management, feature delivery, and retirement of technical debt.
Excited by building reliable, self-healing services on unreliable hardware.
Experience designing, developing, debugging, and operating resilient distributed systems that run across thousands of compute nodes in multiple datacenters.
Capable of driving and delivering thin slices of end-to-end functionality on a regular cadence with data-driven feedback loops.