Director, Software Engineering (AI Engineering Platform)

FIS•US FL JAX 347, FL
•$171,670 - $291,830

About The Position

The Director of Software Engineering owns the AI Engineering Platform, a core engineering domain within Platform Engineering. This leader is responsible for the strategy, roadmap, delivery, and operational health of platform capabilities that enable AI/ML and agentic workloads to be built, deployed, and run reliably across the enterprise. This role leads a multi-disciplinary engineering team, sets technical direction in partnership with Architecture, and drives adoption and outcomes in partnership with shared Delivery and Activation & Operations functions. It is a hands-on leadership role that balances people leadership, technical judgment, and cross-organizational influence, including managing critical dependencies on external teams.

Requirements

  • Proven experience leading software engineering teams at a manager-of-managers or senior manager/director level, ideally within platform, infrastructure, or developer-tooling organizations.
  • Strong technical background in software engineering, with the ability to set architectural direction and earn the trust of senior engineers.
  • Demonstrated ownership of a platform, product, or domain end to end — strategy through operations.
  • Experience delivering AI/ML, data, or agentic platform capabilities, or closely adjacent large-scale distributed systems.
  • Track record of managing complex cross-team dependencies and driving outcomes through influence rather than authority.
  • Excellent communication skills with technical and executive stakeholders.

Nice To Haves

  • Experience building internal platforms or developer-experience products with measurable adoption goals.
  • Familiarity with MLOps, model serving, LLM/agent infrastructure, or AI developer tooling.
  • Experience partnering with architecture and governance functions in a matrixed organization.

Responsibilities

  • Define and continuously evolve the AI Engineering Platform strategy in alignment with Platform Engineering's goals.
  • Translate ambiguous business and product needs into a clear, prioritized engineering roadmap and communicate it to leadership, peers, and stakeholders.
  • Set technical direction for the domain in close partnership with the Architecture function.
  • Ensure sound design, engineering quality, security, and scalability across the platform.
  • Make and defend build-vs-buy and vendor decisions.
  • Partner with the shared Delivery function to deliver commitments predictably.
  • Manage cross-team dependencies, especially with the Agentic Platform, Data Platform, and Infrastructure teams, and proactively resolve blockers and escalations.
  • Work with Activation & Operations to drive platform adoption, support internal customers, and improve the developer experience.
  • Own the operational health, reliability, and cost-efficiency of the platform.
  • Build, lead, coach, and grow a high-performing, multi-disciplinary engineering team.
  • Hire and retain top talent, set clear expectations and career growth paths, and foster an inclusive, accountable, high-trust culture.
  • Serve as the primary point of contact for the AI Engineering domain across Platform Engineering and with partner organizations.
  • Communicate status, risks, and trade-offs clearly to both technical and executive audiences.

Benefits

  • Competitive compensation
  • Exciting career opportunity
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