Director, Software Development Engineering - Experience Management Platform

Expedia Group•Seattle, WA

4d•$231,000 - $369,500

About The Position

Expedia Group is seeking a Director, Software Development Engineering to lead the Experience Management Platform team. This team is responsible for the systems that assemble, configure, and deliver every traveler experience across Expedia Group's brands. The platform handles billions of requests and serves hundreds of millions of users through tools like Experience Manager, URL Platform, Travel Store SDK, Platform Product Catalog, and Platform Configuration. This role connects design and engineering with business users, enabling scalable, multi-brand experience delivery without code changes. The Director will define and drive technical strategy, lead a team in building the next generation of experience orchestration, and own the technical architecture, roadmap, and non-functional standards for experience management tools.

Requirements

Bachelor's degree in Computer Science or related technical field; or equivalent related professional experience
10+ years of software experience and 5+ years of people management experience
Prior experience leading technical strategy, architecture, and delivery for domain- or organization-scale platforms.
Proven ownership of complex distributed systems spanning multiple services or domains, with strong expertise in software architecture, system design, low-level design, API design, and data modeling.
Demonstrated ability to lead through engineering managers and senior engineers, driving technical execution, cross-functional alignment, and operational excellence in large-scale environments.
Experience working with AI-driven systems, tools, or workflows and applying AI/ML concepts in production-oriented software or platform contexts.

Nice To Haves

Experience leading platform engineering organizations across multiple products or capability areas, including managing multiple engineering managers (leader of leaders) and operating effectively in complex, business-critical environments.
Background building or evolving configuration-driven platforms such as templating, CMS, experience orchestration, or other systems that assemble and deliver end-user experiences across brands, channels, or partner surfaces.
Experience advancing AI-assisted or agentic workflows within internal platforms, including enabling more intuitive, scalable ways for users to configure and manage experiences through low-code, no-code, or conversational interfaces.
Track record of successfully retiring legacy systems while maintaining business continuity
Familiarity with modern approaches to no-code tooling, server-driven UI, or configuration-driven platforms

Responsibilities

Define and drive technical strategy for the Experience Management Platform
Lead a team of engineers and engineering managers building the next generation of experience orchestration, replacing legacy systems with a modern, agentic, self-serve platform
Own the technical architecture, roadmap, and non-functional standards (performance, cost, scale) for experience management tools across all EG brands
Drive the transformation from legacy services to a modern, scalable architecture with agentic capabilities built-in; reducing technical footprint while increasing business agility
Define domain vision tied to measurable business outcomes and establish mechanisms for operational excellence (goals, scorecards, reviews)
Use data to set direction, define domain KPIs, and ensure investments deliver measurable ROI
Influence peer Directors and VPs across Product, Design, ML, and Engineering to align roadmaps and resourcing for shared outcomes
Develop leaders of leaders — shape roles, set promotion standards, identify future leaders, and build a high-performing organization through a period of change
Safely integrate and operate AI/ML-enabled solutions that improve outcomes, including familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products.