Director, SMB/MM Sales (BCH)
Apply now!•Durham, NC
•Hybrid
About The Position
The Director, SMB/MM Sales is responsible for leading and developing Sales Managers and their teams to consistently achieve revenue, retention, and growth objectives across the SMB and Mid‑Market segments. This role owns the execution of sales strategy, operational rigor, talent development, and cross‑functional alignment, while translating company growth priorities into predictable results. This Sales Director will work with our Behavioral and Community Health (BCH) vertical.
Requirements
- 7+ years of B2B SaaS sales experience, preferably in SMB and/or Mid‑Market segments
- 3+ years experience leading and developing a high performing sales team
- Demonstrated success leading teams in a growth‑oriented environment
- Technical aptitude, and deep experience leveraging the capabilities of Salesforce
- Proven experience leading complex, multi‑product sales motions, including coordinating cross‑functional teams and navigating longer, consultative sales cycles.
- Ability to identify areas of opportunity, recommend solutions, take ownership of implementation and/or project management of departmental initiatives
- Demonstrate a deep understanding of the business by sharing insights, the root causes behind changes in KPI's, the frequency and impact of these root causes and your recommendations to double down or course correct as needed
- Expertise with technology and comfort adopting new and emerging tools to support GTM team
- High level of organization, time management, self-initiative
- Highly developed presentation and stand-up facilitation skills
- Strong knowledge SaaS industry and how business systems integrate.
- Constant thirst for learning and ability to figure out new approaches and learn all potential use cases for our different product offerings for the different segments of the market
- Strong planning skills - both strategically and operationally
- Strong business acumen, and deep understanding of cross functional business metrics impacting sales, or impacted by sales activity
- Passionate about the SMB customer, and meeting their needs
- Unquestionable integrity combined with a solution-oriented mindset
- Ability to prepare and present executive of client level presentations
- Ability to participate at large, on site events interacting with many customers
- Bachelor’s Degree in Business, Healthcare, or related field
Nice To Haves
- Experience scaling teams, territories, or GTM motions
- Experience in healthcare markets and verticals
- Outside sales team experience
Responsibilities
- Impacting the profitability of the company through strategic and tactical sales management and deal execution
- Leading team of Managers to achieve new business and expansion goals in a high growth environment
- Leading teams through change, growth, and evolving GTM motions
- Monitoring employee performance and counsels and advises to ensure compatibility, maximum effectiveness, and continued growth on a constant basis, including addressing personnel issues/performance issues in accordance with Company policy
- Designing, implementing, and managing overall territory team structure
- Participating in programs developed by Revenue Enablement to ensure effective sales strategies, positioning, and best practices
- Working with Revenue Operations on performance management, reporting, forecasting and compensation
- Leveraging data, automation, and AI‑enabled tools to improve sales productivity, forecasting accuracy, and decision‑making across teams.
- Coordinating efforts with other internal teams and groups to ensure effectiveness and efficiency
- Building a strong leadership bench through hiring, succession planning, and manager development
- Other duties as assigned
Benefits
- Fantastic health and wellness benefits package
- outstanding 401k match
- a flexible PTO program
- a generous and inclusive parental leave policy
- Relias pays for the employee portion of the monthly healthcare premium!
- Flexible work environment with onsite and work from home options
- Active Employee Resource Groups open to all employees!
- Comprehensive onboarding program
- Growth and career advancement opportunities!
- Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
- Professional development gained from conference attendance and participation in organizations like NC Tech
- Onsite 321 Coffee Shop providing free coffee and pastries to employees
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What This Job Offers
Job Type
Full-time
Career Level
Director
