Director, Skills Insights

Mastercard • Purchase, NY

2d

About The Position

The Director of Skills Insights strengthens Mastercard’s enterprise capability by defining, governing, and activating the skills that matter most across global job families. This role applies deep skills intelligence, analytical thinking, and taxonomy governance to ensure Mastercard has a clear, scalable, and future-ready view of workforce capabilities.

Requirements

• Skills taxonomy design, governance, and lifecycle management
• Workday Skills Cloud configuration and optimization
• Skills intelligence and labor-market analytics (Lightcast, Gloat, Phenom, etc.)
• Skills identification and facilitation (workshops, SME calibration, mapping)
• Skills assessment literacy
• Data analysis, insight synthesis, and narrative creation
• Strategic thinking with a future-skills orientation
• Executive-level storytelling and influence
• Stakeholder alignment in a global matrix environment
• Systems thinking across talent, learning, hiring, and workforce strategy
• Change leadership and curiosity-driven learning
• Experience managing global skills taxonomies, preferably in Workday Skills Cloud
• Prior work in skills strategy, job architecture, workforce planning, or capability modeling
• Experience with skills intelligence platforms (i.e. Lightcast, Gloat, TechWolf, Workera, etc.)
• Proven ability to convert data into insights that influence business decisions
• Experience facilitating SME workshops and large-scale skills identification

Responsibilities

• Identify emerging, evolving, and declining skills using labor-market insight, workforce analytics, and business strategy.
• Recommend enterprise skill priorities that support agility, internal mobility, and future readiness.
• Support the skills identification and calibration sessions across job families as part of the Job Architecture refresh.
• Define critical skills and proficiency expectations through partnership with SMEs, leaders, Talent Acquisition, Learning Consultants, and People Business Partners.
• Maintain and evolve Mastercard’s global skills taxonomy within Workday Skills Cloud.
• Use platforms such as Lightcast, Gloat, Phenom, and assessment tools to identify taxonomy gaps, redundancies, and emerging needs.
• Apply governance standards to ensure clarity, consistency, and high adoption.
• Produce quarterly skills insights on emerging, declining, and high-scarcity skills.
• Translate data into executive-ready narratives that guide hiring, learning investment, and workforce planning.
• Advise leaders across HR, Technology, Product, Operations, and regional teams on capability needs and skills strategy.
• Support stakeholders in using skills insights to inform job design, learning, mobility, and talent decisions.
• Benchmark skills taxonomy practices against leading organizations and global trends.
• Introduce new methods, tools, and insights to elevate Mastercard’s skills strategy.

Benefits

• insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• flexible spending account and health savings account
• paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• deferred compensation for eligible roles
• fitness reimbursement or on-site fitness facilities
• eligibility for tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed