Director, Site Performance & Solutions (Cardiology)
About The Position
Iterative Health is a healthcare technology and services company focused on accelerating clinical research to improve patient outcomes. The Iterative Health Site Network is a leading network of over 100 clinical research sites in the US and Europe, dedicated to speeding up the market entry of new therapies. By integrating deep clinical trial expertise with advanced AI, Iterative Health supports research teams and study sponsors in broadening and accelerating patient access to innovative treatments. About the Role As the Director, Site Performance & Solutions (Cardiology), you will report to the VP, Growth. You will be responsible for Iterative Health's central clinical services provided to cardiology research sites, including pre-screening, regulatory support, and eSource. Your primary goal is to oversee, enhance, and continuously improve these services to help sites achieve faster enrollment, better operational efficiency, and superior trial results.
Requirements
- BS/BA or higher degree
- 10+ years of clinical research experience
- Demonstrated proficiency with clinical research systems and tools, including CTMS and pre-screening workflows
- Proven people management experience, with a track record of leading, developing, and holding accountable clinical research teams
- Ability to manage multiple priorities, meet deadlines, and operate effectively in a fast-paced, evolving environment
Nice To Haves
- Prior experience in a director-level or senior management role within a site network, CRO, or health tech organization
- Cardiology-specific clinical research experience
Responsibilities
- Serve as the single accountable owner for trial performance across IH's cardiology site network
- Monitor site and network-level performance metrics continuously, identifying trends, gaps, and risks before they escalate
- Deploy IH's central service offerings — regulatory support, pre-screening, research specialists, and e-source — strategically across the site network to address performance gaps and accelerate trial execution
- Serve as the connective tissue between site-level performance trends and the central service teams, ensuring resources are allocated and activated where they will have the greatest impact
- Continuously evaluate and improve the design, delivery, and effectiveness of IH's central service offerings, treating each as a product with measurable performance standards
- Define service-level KPIs for each function and use performance data to surface improvement opportunities, close capability gaps, and raise the bar on quality
- Develop scalable operating models, workflows, and best practices that can be deployed consistently across the network
- Collect and synthesize site feedback to inform service improvements and collaborate with cross-functional teams to implement solutions
- Directly manage and develop a multidisciplinary team of clinical research specialists, e-source specialists, pre-screeners, and regulatory specialists
- Set clear goals and performance expectations for each function, provide ongoing coaching and development, and foster a high-performance team culture
- Ensure each team is properly resourced, trained, and equipped to deliver their services at the standard required to drive strong site outcomes
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What This Job Offers
Job Type
Full-time
Career Level
Director
