Director, Shipboard HR Operations

Private Destinations•Miami, FL

41d•Hybrid

About The Position

Oversee the functions and responsibilities of the on-board HR Department with emphasis on the day to day operational shipboard HR functions such as: employee relations, performance management and conflict resolution. Partner with Shoreside VP's and Shipboard Senior Leadership teams in relation to HR guidance for their specific areas shipboard. Provide support to the VP in the overall management and administration of the department.

Requirements

Bachelor's Degree - Required
Minimum 8-10 years of progressive experience in Human Resource Management
Extensive experience in employee relations investigating and resolving grievances and conflicts in a diverse environment.
Knowledge of workplace policies and procedures
Familiarity with team collaboration tools and techniques.
Strong time management and organizational skills
Ability to maintain reliable and consistent attendance
Capacity to be punctual and meet deadlines
Ability to collaborate effectively with colleagues and work as part of a team
Demonstrated professionalism in all interactions and tasks.

Nice To Haves

Master's Degree – Preferred
Shipboard HR experience is a plus.

Responsibilities

Oversee the functions and operations of the HR Dept onboard the vessels, ensuring effective and efficient delivery of HR Services to over 55,000 shipboard employees. Effectively plan, design, develop and evaluate human resource-related initiatives that support organizational strategic goals.
Serve as strategic partner shore side providing professional advice and counsel to employees & management across the range of employee relations and organizational matters: including performance assessment and management, corrective actions, dispute resolutions and compensation.
Work with the on-board leadership teams to drive positive employee relations by ensuring compliance with HR policies and procedures. Partner with Senior Officers and HR Directors to ensure the correct resolution and consistent outcome across the fleet.
Responsible for the end-to-end development and design of HR Polices and HR Standard Operating Procedures for the fleet. Serves as a liaison between HR and Operations leaders for various projects that require implementation for our shipboard workforce ensuring regulatory, legal and MLC compliance.
Review serious employee actions across the fleet to ensure they are in compliance with our culture and HR procedures to minimize risk to the company. Work in tandem with the management team to provide collaborative motivational and performance support.
Identify, implement/coordinate programs or enhanced processes to encourage the maximum productivity of HR employees; function as counsel to individual employees and support to the department head.
Provide open and honest feedback and take appropriate action to improve performance where necessary.

Benefits

Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Company paid term life insurance and disability coverage
401(k) plan that includes a company match
Employee Stock Purchase plan
All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement
On-site Fitness center at our Miami campus
Annual cash bonus program