Director Seller Experience Design & Deployment

HP•Houston, TX

About The Position

Manages a team responsible for the strategy, governance, implementation, and continuous improvement of seller-facing capabilities, programs, and experiences. Responsible for value realization, maximization of capabilities, and ensuring consistent selling motion is established and maintained across tools, processes, and GTM. Leading seller experience initiatives like Digital Selling, Proposal Management, Strategic Planning, Executive Programs, and more. Maintains a tight connection with Marketing, designing and implementing Account Based Experience initiatives. Partners with executive stakeholders across Sales, Global Revenue Operations, Transformation & Architecture, Enablement, Product Management, Marketing, and Markets to ensure seller-facing initiatives are aligned to business priorities and delivered through integrated, cohesive experience. Serves as a key leader in translating business strategy into scalable solutions, deployment plans, and measurable business outcomes.

Requirements

Four-year or Graduate Degree in Business Administration, Marketing, Sales, Organizational Development, Engineering, or related discipline, or equivalent work experience.
Typically 10+ years of experience in Sales Operations, Seller Experience, Business Transformation, Product Management, Customer Experience, Enablement, Program Management, or related areas.
Typically 5+ years of people leadership experience managing global teams and complex cross-functional programs.
Experience leading large-scale business transformation, organizational change, and deployment initiatives.
Seller Experience Strategy
Sales Operations
Business Transformation
Organizational Change Management
Account Based Marketing
Experience Design
Product Business Ownership
Portfolio Management
Program Management
Governance & Prioritization
Executive Stakeholder Management
Business Process Improvement
Market Deployment
Customer and User-Centered Design
Data Analytics and KPI Management
Strategic Planning
Executive Communication
Cross-Functional Leadership
Agile Delivery Methodologies
Continuous Improvement

Responsibilities

Develops and executes the Seller Experience strategy and multi-year roadmap aligned with business and sales transformation objectives.
Leads end-to-end experience across seller personas, journeys, tools, programs, and processes.
Ensures seller-facing investments are prioritized based on business value, user needs, and strategic outcomes.
Partners with leadership teams to identify opportunities to enhance seller productivity and experience.
Establishes governance models, intake processes, prioritization frameworks, and decision forums for seller-facing initiatives.
Defines operating principles and accountability models across multiple stakeholder groups.
Resolves cross-functional dependencies and escalates strategic decisions as appropriate.
Leads deployment planning, adoption strategies, communications, readiness activities, and sustainment efforts for strategic initiatives.
Creates scalable approaches for market engagement, pilot programs, user feedback, and continuous improvement.
Ensures successful transition from transformation programs to operational ownership and sustained business value realization.
Directs a portfolio of seller experience initiatives, products, capabilities, and transformation programs.
Oversees business ownership of seller-facing solutions and drives alignment across multiple programs and workstreams.
Leads executive reviews, portfolio reporting, risk mitigation, and business case development.
Delivers against program metrics and performance frameworks to measure adoption, experience, process quality, operational effectiveness, and business outcomes.
Utilizes qualitative and quantitative feedback to inform investment decisions and roadmap adjustments.
Drives data-based recommendations to improve seller engagement and experience outcomes.
Monitors organizational goals and ensures accountability for value realization.
Leads and develops a global team of product business owners, deployment leaders, portfolio managers, governance specialists, and seller engagement professionals.
Builds organizational business strategy, succession plans, and scalable operating models.
Fosters a collaborative, customer-centric, and results-oriented culture.
Drives alignment across geographically dispersed teams and stakeholders.

Benefits

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave