Director, Security Operations

Minnesota United FC•Saint Paul, MN

3d•Onsite

About The Position

The Director, Security Operations leads all security operations across Allianz Field and related properties including business office space and training facility. This role oversees 24/7 security services, directs match day event security operations, and drives initiatives that enhance the safety, security, and experience for employees, players and guests. This full-time position is based at Allianz Field in St. Paul, MN, reporting to the General Manager, Allianz Field.

Requirements

7+ years of progressive public safety, security, or law enforcement experience, including team leadership responsibilities.
Experience in a stadium, sports, entertainment, or other public assembly venue preferred.
Strong knowledge of federal, state, and local public safety regulations and security best practices.
Proven ability to anticipate challenges, solve problems proactively, and make sound decisions in dynamic environments.
Experience in emergency management, crisis response, investigations, security technology, life safety, risk management, and workforce scheduling.
Ability to manage multiple priorities, execute projects independently, and drive results with urgency and accountability.
Exceptional written and verbal communication skills with the ability to build trust across diverse stakeholders.
Strong organizational skills with the ability to manage deadlines and competing priorities.
Proficiency in Microsoft Office, including Word and Excel.
Bachelor’s degree in Public Safety, Criminal Justice, Public Administration or other related field preferred.
Currently possess or eligible to obtain AED, first aid, CPR, and other related certificates.
Proficiency in Raven Controls Incident Management System or similar software preferred.
Ability to work flexible hours including evenings, weekends, holidays, and on-call as needed.
Ability to lift up to 50 pounds, stand for extended periods, and work outdoors in varying weather conditions.
Valid driver’s license.
Ability to pass criminal background check.

Nice To Haves

Experience in a stadium, sports, entertainment, or other public assembly venue
Proficiency in Raven Controls Incident Management System or similar software

Responsibilities

Lead the Security Operations team, including Security Managers and Supervisors, overseeing security strategy and operations across MNUFC properties.
Direct 24/7 security operations at Allianz Field, ensuring the safety of guests, employees, players, and club assets.
Lead match day and event security operations, including staffing, Event Command Center oversight, incident response, in coordination with third-party security partners.
Build and maintain strong partnerships with local law enforcement, fire departments, and emergency management agencies.
Oversee security operations at the club's training facility and identify opportunities to enhance player, staff, and facility safety.
Coordinate security planning and support for team travel, including stadiums, hotels, training sites, and other team-related activities.
Manage security arrangements for high-profile guests, executives, players, and visiting dignitaries.
Provide strategic oversight of security technology, access control systems, surveillance platforms, and related integrations.
Manage security service contracts, vendor relationships, and performance standards.
Lead emergency management, life safety, and business continuity programs, including planning, training, drills, and incident response.
Oversee security investigations involving club assets, facilities, employees, or events, ensuring timely resolution and documentation.
Develop and manage the annual security operations budget, including operating and capital requests.
Partner with Legal, Risk Management, Team Operations, Event Services, Fan Experience, Human Resources, and external stakeholders to strengthen safety, compliance, and risk mitigation efforts.