Director, Scientific Solutions

TetraScience • Boston, MA

1d • Remote

About The Position

TetraScience is seeking a Director, Scientific Solutions, a senior leadership role responsible for selling and scaling the company's Scientific Data and AI Cloud. This role requires a leader who can gain the scientific and technical confidence of customers, manage commercial relationships through to close, and lead a team of Scientific Solutions Partners. The Director will own strategic accounts personally, set commercial strategy for their territory, and manage the full customer engagement lifecycle from prospecting to closing. They will work with major life sciences companies to transform siloed scientific data into AI-ready datasets using Tetra's Scientific Data Foundry and Tetra OS. The role involves engaging with various stakeholders, from bench scientists to C-suite executives. TetraScience provides AI-powered tools to automate workflows and enhance efficiency.

Requirements

• Advanced degree in a life science, chemistry, or engineering discipline preferred (MS or PhD); equivalent practical experience considered.
• 12+ years of combined scientific, technical, and commercial experience in life sciences software, laboratory informatics, scientific data infrastructure, or adjacent domains.
• Demonstrated leadership experience—managing, coaching, or formally leading sales/solutions professionals, or strong evidence of player-coach leadership and readiness to build and run a team.
• Proven track record of personally owning and closing enterprise deals while elevating the performance of others.
• Direct experience in pharma, biotech, or CRO/CDMO environments—as a scientist, scientific software professional, or sales/solutions professional serving these customers.
• Demonstrated ability to lead and coach complex technical sales cycles in enterprise SaaS or scientific software, including POC design and execution and RFP ownership.
• Deep familiarity with laboratory workflows and data: understanding of instruments, data formats, informatics stack, and data science ambitions.
• Fluency with scientific data concepts: file formats, instrument connectivity, data harmonization, and the path from raw data to AI-ready datasets.
• Experience with modern sales methodologies (MEDDIC, MEDDPICC, Force Management, or similar) and the ability to instill them across a team is very useful but not essential.
• Strong executive presence—compelling in whiteboard architecture sessions, C-suite business case conversations, and internal leadership forums.
• Ability to travel (approximately 30%) to client sites within assigned region.

Responsibilities

• Hire, develop, and retain a high-performing team of Scientific Solutions Partners, setting clear performance expectations and coaching for scientific credibility and commercial rigor.
• Establish and reinforce the operating cadence of the team, including pipeline reviews, deal inspection, forecasting discipline, and account planning.
• Coach team members through complex, technical, multi-stakeholder sales cycles, modeling best practices on strategic accounts.
• Serve as an escalation point and executive sponsor for the team’s most important customer relationships and competitive situations.
• Foster a culture aligned with The Tetra Way: scientific depth, customer obsession, accountability, and high standards.
• Personally lead technical discovery on strategic accounts and elevate the team's understanding of customer lab data landscapes.
• Design and present compelling solution architectures aligned to specific scientific use cases.
• Champion leading with demos of actual software aligned to customer value levers.
• Direct and quality-assure proof-of-concept and proof-of-value engagements, partnering with scientific data architects.
• Own RFP technical strategy end-to-end for marquee opportunities and set the standard for team submissions.
• Articulate the medallion data architecture (bronze, silver, gold, AI-native) in scientific and business terms.
• Keep the team current on the scientific and informatics landscape, including relevant workflows, vendors, integrations, and AI/ML use cases.
• Own the territory commercial strategy and number; build and manage a rigorous, accurate team pipeline with consistent forecasting.
• Personally prospect, qualify, and close strategic flagship accounts while driving the team’s broader pipeline generation.
• Identify and close expansion opportunities within existing accounts, directly and through the team.
• Manage and coach the full sales cycle from discovery through contracting, using modern sales methodologies.
• Build and expand relationships across customer organizations at senior levels.
• Partner with Delivery Management to ensure smooth handoff from sales to delivery and continuity of scientific context.
• Represent TetraScience at industry conferences, seminars, and customer events.
• Contribute customer and market insights back to product, marketing, and science teams.
• Help develop compelling content such as case studies, solution briefs, and demo narratives.

Benefits

• 100% employer-paid benefits for all eligible employees and immediate family members
• Unlimited paid time off (PTO)
• 401K
• Flexible working arrangements - Remote work
• Company paid Life Insurance, LTD/STD
• A culture of continuous improvement where you can grow your career and get coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Senior