Director, Sales

Miratech•Yakima, WA

8d•Remote

About The Position

We are seeking an experienced and dynamic Director, Sales to drive our new business acquisition. This individual contributor role focused on helping clients with their customer experience (CX) journey using Genesys Cloud, Google CES, and Amazon Connect. The ideal candidate will have a proven track record of driving revenue growth and developing strategic relationships with key industry players.

Requirements

10+ years of experience in IT services or managed services sales, specifically within the CX and CCaaS domains.
Demonstrated success closing complex, multi-stakeholder enterprise deals in IT services or managed services environments
Closing multi year 7 figure opportunities.
Proven track record of net-new logo acquisition, with demonstrated success winning first-time enterprise customers (not focused on renewals)
Ability to position AI-enabled CX outcomes (automation, agent assist, analytics) as business value — not just technology features
Deep expertise in the CSP ecosystem, with a visible history of selling or partnering with platforms like Genesys, Google, or Amazon.
A strong "partner-first" sales mentality, with the ability to turn vendor relationships into high-quality lead generation.
A consistent history of over-achieving sales quotas and a clear drive for results.
Exceptional communication skills and the ability to build trust with C-level stakeholders quickly.

Responsibilities

Drive the full sales cycle for new business, from initial prospecting to closing, with a relentless focus on revenue growth.
Build and execute winning GTM strategies that leverage our relationships with Cloud Service Providers and technology vendors to create a steady stream of co-selling opportunities.
Act as a strategic advisor to clients, helping them understand how our engineering and managed services can enhance their CX outcomes.
Collaborate closely with internal teams, including marketing, alliances, and sales engineering to ensure we bring the best of Miratech to every prospect.
Perform other duties as may reasonably be required in alignment with the purpose of the role.