Director, Sales - Retail

Jazwares, LLC • Bentonville, AR

1d • Hybrid

About The Position

As the Director of Sales, you will be responsible for managing and overseeing the sales operations at Jazwares. This role develops and implements sales strategy, develops strong positive relationships with customers, and evaluates costs for selling products. The director of sales is also responsible for building, training, and managing a high performing sales force that consistently meets or exceeds sales objectives.

Requirements

• 8+ years of sales experience in omnichannel or retail environments, with a proven track record of meeting or exceeding quotas.
• 5+ years of leadership experience.
• Experience with direct buyer and vendor manager relationships, ideally including established relationships with major retail merchant, replenishment, and/or transportation teams.
• Demonstrated proficiency with retailer proprietary portals and database systems, as well as syndicated POS/market data (e.g., Nielsen, Circana) to translate insights into sales, assortment, pricing, and replenishment strategies.
• Ability to travel.
• Working knowledge of major retailer JBP cycles, line reviews, and modular/assortment planning.
• Strong verbal and written communication skills.
• Strong interpersonal skills with the ability to develop productive and professional relationships.
• Strong proficiency in Microsoft Office, with advanced understanding of excel & G-Suite.
• Able to work cross functionally, collaboratively, and reciprocally with multiple departments.
• Self-Motivated, and a self-starter.
• Able to multitask, organize, prioritize, and manage time efficiently.
• Can easily adapt to shifting priorities, and can manage multiple priorities at one time.
• Excellent attention to detail.
• Ability to deal effectively with diverse individuals at all organizational levels in a professional manner.
• A mindset that is collaborative, flexible, and growth oriented.
• Effective problem solver and critical thinker; proactive in resolving issues.
• Excellent customer service skills.
• Strong presentation skills, with the ability to influence decision makers.
• Proficient with common customer success and customer relationship management software (Gainsight, salesforce, etc).
• Leadership skills including the ability to lead, coach, mentor, train, motivate, inspire, and develop others.
• Effective planning and analytical skills, including ability to define a problem, collect data, determine root cause, and work to resolution with a team
• Ability to gain an in-depth knowledge of our brands and products.
• Strong understanding of how to position products against competitors.

Nice To Haves

• Bachelor's degree in business, finance, economics, or industry relevant field is a plus.

Responsibilities

• Develop and execute strategic sales plans for assigned major/key retail accounts.
• Own and lead Joint Business Planning (JBP), annual line reviews, and modular/assortment planning with retail merchant and replenishment teams.
• Build and maintain strong relationships with retail merchants, replenishment managers, and buying teams to understand their objectives and needs.
• Partner with Demand Planning, Supply Chain, and Logistics to drive in-stock performance, retailer compliance metrics (e.g., OTIF), and inventory penalty mitigation.
• Own P&L responsibility and manage the account budget, including trade spend and program investment.
• Monitor and report on KPIs and retailer scorecard metrics, ensuring processes are followed and deliver expected outcomes.
• Communicate value propositions through presentations and proposals; build business plans and ROI strategies to scale the business.
• Collaborate cross-functionally with Planning, Marketing, Finance, and Product Development.
• Hire, coach, and develop a high-performing, engaged team, assessing capability and growth for current and future roles.
• Understand toy category and competitive trends; report on forces that shift account strategy or budgets.

Benefits

• Basic medical insurance that is 100% company-paid for employees and their children
• Employee basic life and AD&D insurance
• 401(K) retirement program with Jazwares matching up to 4% of pretax or post-tax deferrals
• Short and long-term disability
• Tuition reimbursement
• Time Off for vacation and sick leave
• Opportunity to volunteer for up to 16 hours a year on community service projects through Jazwares Cares

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree