Director, Sales Operations

WorldpayCincinnati, OH
$157,800 - $238,275

About The Position

We are seeking a strategic, data‑driven Director of Sales Operations, to lead the planning, processes, and insights that power our revenue organization. This role partners closely with Sales Leadership and cross‑functional teams to optimize performance, enhance operational efficiency, and enable the sales team to achieve ambitious growth targets.

Requirements

  • 10+ years of experience in Sales Operations, Revenue Operations, Business Operations, or a related analytical role.
  • Proven expertise in designing sales planning, forecasting, performance measurement, and KPI development.
  • Super admin of CRM systems (e.g., Salesforce) and sales analytics tools.
  • Demonstrated ability to simplify complex data into clear insights and recommendations.
  • Excellent communication and people‑management skills, including experience working with executives.
  • Track record of creating and optimizing processes, driving operational discipline, and delivering measurable cross‑functional impact.
  • Experience leading and developing operational or analytical teams.

Nice To Haves

  • Experience in a channel technology, Fintech, or complex enterprise‑sales environment.
  • Proficiency in BI tools (Power BI, Tableau), Excel/Sheets.
  • Command of sales methodologies.

Responsibilities

  • Lead sales strategy and planning, including quota setting, territory design, and performance analysis to support revenue and productivity goals.
  • Own sales performance management by developing and maintaining KPIs, dashboards, forecasts, and executive‑level insights that drive data‑backed decision‑making.
  • Streamline and optimize sales processes to improve efficiency, seller productivity, and overall operational execution.
  • Oversee the sales technology ecosystem—CRM, analytics platforms, and automation tools—ensuring strong data accuracy, effective governance, and high user adoption.
  • Partner with Finance, Marketing, Product, and other teams to align on GTM strategies, reporting frameworks, and operational cadences.
  • Lead key sales rhythms, including QBRs, pipeline reviews, forecast meetings, promoting accountability and consistency across the organization.
  • Manage and develop a high‑performing Sales Operations team, fostering a culture of collaboration, ownership, and continuous improvement.

Benefits

  • This position is eligible for bonus.
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