Director, Sales & Operations Planning - Residential

Bosch Group•Wichita, KS

19h

About The Position

We are seeking a Director, Sales & Operations Planning (S&OP) for our Residential division. This role is responsible for leading the S&OP process to align demand forecasts with supply chain and service capacity, driving strategic growth initiatives in the residential and light commercial HVAC markets. The ideal candidate will ensure seamless coordination between sales, operations, supply chain, and finance, acting as a key decision-maker in balancing customer demand, inventory, and resource allocation.

Requirements

Bachelor’s degree in business administration, Supply Chain, or Engineering; MBA preferred.
8+ years in sales operations, supply chain, or HVAC leadership.
Strong knowledge of HVAC systems, service operations, and energy efficiency markets.
Expertise in forecasting tools, ERP systems, and CRM platforms.

Responsibilities

Lead the Sales & Operations Planning (S&OP) process to align demand forecasts with supply chain and service capacity.
Drive strategic growth initiatives in residential and light commercial HVAC markets.
Ensure seamless coordination between sales, operations, supply chain, and finance.
Act as a key decision-maker balancing customer demand, inventory, and resource allocation.
Develop accurate HVAC sales forecasts using market data, CRM insights, and historical trends.
Collaborate with sales teams to set growth targets and KPIs.
Match demand forecasts with production/service capacity.
Oversee inventory planning, procurement, and logistics to avoid shortages or excess stock.
Partner with marketing, engineering, and service teams to ensure customer satisfaction.
Lead monthly S&OP meetings to review performance and adjust plans.
Track revenue, margin, and operational efficiency metrics.
Implement continuous improvement initiatives in HVAC service delivery.
Maintain clear communication channels between plant team, sales teams and leadership.
Lead and mentor team.
Promotes a culture of safety, accountability and continuous learning and improvement.